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I need a lot of help with Enterprise Voice RRS feed

  • Question

  • I'm running Lync 2010 Standalone.  I have gotten to the point where we are ready to implement enterprise voice.  After reading through the manual for deploying enterprise voice twice, I still really have no idea what I'm even doing.

    Right now our gateway is offline because we have to have our PBX up to handle calls, and it's so old that we can't connect it to a digital gateway like the Dialogic DMG 2060.  However, before testing the gateway I assumed I would be able to make internal calls.  However, at the moment I am not even able to do this.

    I'm not sure how to even define what extension goes to what person, much less how to actually configure the voice routes and dialing plan. If there's someone out there who has enough patience to deal with this, that would be awesome.  I got handed this project to replace the PBX here and didn't think it would be too difficult, but this is far beyond my area of expertise.

    Wednesday, February 15, 2012 4:01 PM

Answers

  • Hey Jason,

    I recommend you take a look at my Enterprise Voice Best Practices series on my blog (http://ucken.blogspot.com/search/label/EV%20Best%20Practices).  Start from the bottom and work your way up. That should be enough to help you understand what path you should take for your Enterprise Voice deployment.  Better to start off on the right foot.

    Ken

    • Edited by KenLaskoMVP Wednesday, February 15, 2012 4:56 PM
    • Marked as answer by Sean_Xiao Thursday, February 23, 2012 2:13 AM
    Wednesday, February 15, 2012 4:56 PM
  • Hi,

    The videos found on this page might help you:

    http://kressmark.blogspot.com/2012/02/40-minutes-and-17-seconds-of-lync.html

    Start with:
    Simple User Provisioning with Microsoft Lync 2010

    here you will see how to assign a phonenumber to a Lync user.

    Then Follow up with:
    Deploy Enterprise Voice: Part 1
    Deploy Enterprise Voice: Part 2

    Also, get the manual for the DMG at dialogic's homepage.

    And yes, You should be able to make internal Lync-to-Lync calls first before connecting the DMG.

    Good luck!

    /mk

    • Proposed as answer by Sean_Xiao Friday, February 17, 2012 9:18 AM
    • Marked as answer by Sean_Xiao Thursday, February 23, 2012 2:13 AM
    Wednesday, February 15, 2012 4:58 PM

All replies

  • Hey Jason,

    I recommend you take a look at my Enterprise Voice Best Practices series on my blog (http://ucken.blogspot.com/search/label/EV%20Best%20Practices).  Start from the bottom and work your way up. That should be enough to help you understand what path you should take for your Enterprise Voice deployment.  Better to start off on the right foot.

    Ken

    • Edited by KenLaskoMVP Wednesday, February 15, 2012 4:56 PM
    • Marked as answer by Sean_Xiao Thursday, February 23, 2012 2:13 AM
    Wednesday, February 15, 2012 4:56 PM
  • Hi,

    The videos found on this page might help you:

    http://kressmark.blogspot.com/2012/02/40-minutes-and-17-seconds-of-lync.html

    Start with:
    Simple User Provisioning with Microsoft Lync 2010

    here you will see how to assign a phonenumber to a Lync user.

    Then Follow up with:
    Deploy Enterprise Voice: Part 1
    Deploy Enterprise Voice: Part 2

    Also, get the manual for the DMG at dialogic's homepage.

    And yes, You should be able to make internal Lync-to-Lync calls first before connecting the DMG.

    Good luck!

    /mk

    • Proposed as answer by Sean_Xiao Friday, February 17, 2012 9:18 AM
    • Marked as answer by Sean_Xiao Thursday, February 23, 2012 2:13 AM
    Wednesday, February 15, 2012 4:58 PM
  • Thanks a lot guys, I'll definitely look into these!  I really appreciate it!
    Wednesday, February 15, 2012 10:51 PM