Content Organizer workflow drop-off


  • Hi,

    I am working on a document management solution in SharePoint Online.
    But I have not been able get the content organizer to work.

    What we are trying to achieve is to send a document to the drop-off library by a workflow.
    But when the document is copied or moved it just stays there. Only when the metadata is edited and submitted the document is transferred to the right library.

    I have the workflow action "Send to repository" in my on-premise installatie.
    But in the Online site collection the entire action is missing.

    So far:

    • Content Organizer is configured and working.
    • Created a 2010 reusable workflow
    • Configured the workflow for a specific content type. (Document).

    Is this a quirck from SharePoint Online or am I missing something?

    Thank you for your help!

    Wednesday, August 10, 2016 12:57 PM

All replies

  • Hi,

    Per my knowledge, you can't move items to a Drop Off Library via workflow and expect its routing rules to kick in automatically in SharePoint Online.

    As a workaround, we can create a workflow and copy documents to the right library directly.

    Best Regards,


    TechNet Community Support
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    Thursday, August 11, 2016 10:07 AM