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Sharepoint configuration wizard: user can not be found RRS feed

  • Question

  • Hello,

    I am using server 2008 R2 and sharepoint foundation 2010 and I recently installed office web app and at the end of the setup it ask to run the configuration wizard which I ran, but aft running it give me error message,

    Failed to create sample data.

    An exception of type Microsoft.sharepoint.spexception was thrown. additional exception information: user cannot be found.

    I am running this as domain admin and also tried from local administrator account.

    Moreover, in the manage service it shows excel services application but it says stopped. Not sure how to start that service. Or it is inter-link with the wizard. Please help :)

    Thank you



    • Edited by AdnanVirani Friday, October 20, 2017 5:31 PM
    Friday, October 20, 2017 5:30 PM

All replies

  • Just to be sure, you were running SharePoint configuration wizard.

    Can you share more error logs / screenshot

    Regards

    Prasad Tandel

    Friday, October 20, 2017 5:36 PM
  • Can some one please help me with this error. As per log it seems I need to configure some thing.

    10/23/2017 08:57:20  9  ERR              Task evalprovision has failed with an unknown exception
    10/23/2017 08:57:20  9  ERR              Exception: Microsoft.SharePoint.SPException: User cannot be found.
       at Microsoft.SharePoint.Administration.SPSiteCollection.Add(SPContentDatabase database, SPSiteSubscription siteSubscription, String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String secondaryContactLogin, String secondaryContactName, String secondaryContactEmail, String quotaTemplate, String sscRootWebUrl, Boolean useHostHeaderAsSiteName)
       at Microsoft.SharePoint.Administration.SPSiteCollection.Add(SPSiteSubscription siteSubscription, String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String secondaryContactLogin, String secondaryContactName, String secondaryContactEmail, Boolean useHostHeaderAsSiteName)
       at Microsoft.SharePoint.Administration.SPSiteCollection.Add(String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail)
       at Microsoft.Office.Server.PowerPoint.SharePoint.Administration.PowerPointWebServiceApplication.Provision()
       at Microsoft.SharePoint.PostSetupConfiguration.EvalModeProvisionTask.ProvisionServiceApplicationsAndProxies()
       at Microsoft.SharePoint.PostSetupConfiguration.EvalModeProvisionTask.Run()
       at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

    Monday, October 23, 2017 2:57 PM
  • Please check below article, 

    https://social.technet.microsoft.com/Forums/ie/en-US/3979979d-d8a0-40d6-a6f4-ea3e7b41b143/microsoftsharepointspexception-user-cannot-be-found-when-i-run-the-product-configuration-wizard?forum=sharepointadmin

    https://blogs.msdn.microsoft.com/pandrew/2010/04/07/last-nights-sharepoint-2010-install-troubleshooting-user-cannot-be-found/

    Regards

    Prasad Tandel

    Monday, October 23, 2017 5:22 PM