'Windows Update' disaster - PLS. ADVISE !!!!!! RRS feed

  • Question

  • Hi,

    After a 'Windows Update'a couple of days ago, my laptop with Vista Business now 'crashes' everytime i log in !!

    I manage to log in successfully, and after a few mins. it, it decides to re-boot to configure the newly installed updates.
    I then have to use System Repair toolkit to restore the session !

    This happens ever since 'Windows Update' installation that happens periodically thro' internet.  I'm afraid of losing all my work.

    PLS. ADVISE  !!

    Sunday, January 13, 2008 4:29 PM


  • Hi Dhimit,


    Thank you for the post.


    The issue can occur if one of the updates is incompatible with your system.


    Based on the current situation, I suggest restoring the system to a state before the updates were installed first. Then install these updates one at a time. If the issue reoccurs, we can infer the update we just installed is the culprit. You can restore the system, hide this update and install the remaining updates.


    Hope it helps.


    Best regards,

    Tim Quan

    Microsoft Online Community Support


    Tuesday, January 15, 2008 5:53 AM