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Office 2016 on Mac activation error 0xD000001C RRS feed

  • Question

  • Hello,

    I am an O365 Subscriber and I try to activate Office 2016 on Mac. When I try to connect to My Microsoft Account it shows an error: 0xD000001C

    Untill now I tried:

    *New Mac user

    *Check the HDD with Disk utility

    *Check date and Time

    *Uninstall Office manually using the instructions on suport.office.com

    * try different network connections

    *No AV software was installed

    Can you please advice me what steps can I try next?

    BR




    Thursday, October 15, 2015 3:12 PM

Answers

  • Hi Office-mac-user,

    Please try this link.

    https://support.office.com/en-us/article/What-to-try-if-you-can-t-install-or-activate-Office-2016-for-Mac-using-Office-365-Home-Personal-or-University-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea

    Thursday, October 15, 2015 3:29 PM