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Upgrade from Home Premium to Ultimate - Get error at last step RRS feed

  • Question

  • I have an HP m9177c computer system (quad core, 3 GB RAM).

     

    I am trying to upgrade Vista Home Premium to Ultimate.  The upgrade apparently goes fine, going through all the steps except at the very final step "Completing Upgrade" (after two or three reboots), the following error message is raised:

     

    "Windows could not configure one or more system components.  To install Windows, restart the computer and then restart the installation."

     

    That's it.  The program does not tell me WHICH system component is the problem.

     

    Any assistance is greatly appreciated.  I have tried two or three times and nothing changes.  Is there an installation log file that would provide the information?

     

    JW

    Monday, October 6, 2008 10:25 PM

Answers

  • Hi,

     

    I suggest referring to the following article first:

     

    Error message when you try to upgrade Windows Vista to a more advanced version of Windows Vista: "Windows could not configure one or more system components To install Windows, restart the computer and then restart the installation"

    http://support.microsoft.com/kb/946078/en-us

     

    Please let me know the result.

     

    Tim Quan - MSFT

     

     

    Tuesday, October 7, 2008 2:29 AM
    Moderator

All replies

  • Hi,

     

    I suggest referring to the following article first:

     

    Error message when you try to upgrade Windows Vista to a more advanced version of Windows Vista: "Windows could not configure one or more system components To install Windows, restart the computer and then restart the installation"

    http://support.microsoft.com/kb/946078/en-us

     

    Please let me know the result.

     

    Tim Quan - MSFT

     

     

    Tuesday, October 7, 2008 2:29 AM
    Moderator
  • Thanks Tim, you hit the nail on the head.  Many thanks.

     

    Jim

     

    Tuesday, October 7, 2008 11:55 PM
  • I have tried this solution 4 times (about 6 hours of wasted time at this point) and my upgrade of Vista Home Premium x64 to Vista Ultimate x64 continues to fail. Here are the contents of my C:\$WINDOWS.~BT\Sources\panther\setuperr.log file:

    2009-03-08 00:53:06, Error      [0x0807be] MIG    Callback_DownloadMachineSpecificFiles: Failed to determine if .NET framework is present
    2009-03-08 01:43:46, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #74387# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysCreateKey(key = {provider=NULL, handle=0}, da = (KEY_ALL_ACCESS), oa = @0x27ba98->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[169]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.0.6001.18000_0028f81e\ComponentFamilies\amd64_microsoft-windows-help-efs_31bf3856ad364e35_none_ebe5d0bb1516c38e"; a:(OBJ_CASE_INSENSITIVE)}, ti = 0, class = [6]"(null)", co = (REG_OPTION_BACKUP_RESTORE), disp = Unmapped disposition: 0)
    [gle=0xd0000034]
    2009-03-08 01:43:46, Error                 CSI    00000005@2009/3/8:07:43:46.225 (F) d:\rtm\base\wcp\sil\merged\ntu\ntsystem.cpp(3076): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysCreateKey expression: (null)
    [gle=0x80004005]
    2009-03-08 01:43:50, Error                 CSI    00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #74386# from Windows::Rtl::SystemImplementation::CKey::CreateNewKey(...)[gle=0xd0000034]
    2009-03-08 01:43:50, Error      [0x030149] CMI    Callback_CBS_Do_OnlineInstall:Calling startup processing failed 0x80070002
    2009-03-08 01:43:50, Error      [0x030153] CMI    Callback_CMI_ConfigInstall: CBS startup processing re-run failed.

    I can't believe that 2 years after this product came out, I can order a brand new Dell XPS 630i and *STILL* run into these problems!

    Brian Curley
    Sunday, March 8, 2009 9:14 PM