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Built-in RDP Client in Windows 10 ver 1809 Not Refreshing Screen RRS feed

  • Question

  • After updating to Windows 10 ver 1809, built-in RDP client (mstsc.exe ver. 10.0.17763) connection is not refreshing screen connection.

    Clicking an app/folder icon seems that it is not doing anything (frozen, unresponsive) but when you end the rdp connection and reconnect, it shows that it is opened. Also, often gets a black screen when connecting and stays like that forever.

    RDP client (mstsc.exe ver 10.0.17134) from pc using Windows ver 1803 works fine

    RDP 10.1.1088 from Microsoft store works fine but not the built-in RDP.






    • Edited by KNING Sunday, March 3, 2019 12:55 AM
    Sunday, March 3, 2019 12:32 AM

All replies

  • Hi,

    Please try to change the connection speed to "Low-speed" or "Detect connection quality automatically".

    Also, we can uncheck the option ”Persistent bitmap caching” to have a test.

     

    Best Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, March 4, 2019 9:40 AM
  • Makes no difference. 

    I believe this is an issue with built-in RDP client (mstsc.exe ver. 10.0.17763) in Windows 10 v1809.

    Can this be reported to Windows 10 developer team for fixing?


    • Edited by KNING Monday, March 4, 2019 9:54 AM
    Monday, March 4, 2019 9:54 AM
  • Hi,

    Please make sure windows 10 1809 is up to date.

    If the issue persists, you can send feedback to Microsoft with Feedback Hub. I will also help you feedback.

    https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub

    Best Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, March 19, 2019 2:19 AM