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PC failing to get windows updates online (0x8007000e)

    Question

  • I have a PC that's joined to the domain, and was originally configured to get from WSUS. Things have changed; however, it's still required to be tied to the domain (although it's not benefiting at all and not using anything from the domain). I cannot search online for updates. It's a Windows 7 SP1 x86.

    I followed https://support.microsoft.com/en-us/kb/971058 and https://support.microsoft.com/en-us/kb/949104

    2016-06-23    11:48:53:362    1204    750    AU    Triggering AU detection through DetectNow API
    2016-06-23    11:48:53:362    1204    750    AU    Triggering Online detection (interactive) non-default
    2016-06-23    11:48:53:362    1204    196c    AU    #############
    2016-06-23    11:48:53:362    1204    196c    AU    ## START ##  AU: Search for updates
    2016-06-23    11:48:53:362    1204    196c    AU    #########
    2016-06-23    11:48:53:367    1204    196c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {AFB310B3-F72E-4594-9D0C-E1CAE06DA005}]
    2016-06-23    11:48:53:367    1204    1444    Agent    *************
    2016-06-23    11:48:53:367    1204    1444    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-23    11:48:53:367    1204    1444    Agent    *********
    2016-06-23    11:48:53:367    1204    1444    Agent      * Online = Yes; Ignore download priority = No
    2016-06-23    11:48:53:367    1204    1444    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-06-23    11:48:53:367    1204    1444    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2016-06-23    11:48:53:367    1204    1444    Agent      * Search Scope = {Machine}
    2016-06-23    11:48:53:382    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:417    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:422    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3389.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:437    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:437    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:447    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:567    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:592    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:597    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:607    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:612    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3455.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:622    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:627    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:637    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:642    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3475.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:652    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:657    1204    1444    Agent    Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://ds.download.windowsupdate.com/v11/2/microsoftupdate/redir/v6-muauth.cab
    2016-06-23    11:48:53:657    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:672    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:692    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:702    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:702    1204    1444    Setup    Checking for agent SelfUpdate
    2016-06-23    11:48:53:702    1204    1444    Setup    Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
    2016-06-23    11:48:53:707    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:717    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:722    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP34C4.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:737    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:737    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:747    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:767    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:777    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:782    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:792    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:797    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3503.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:807    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:812    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:822    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:53:827    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3523.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:53:837    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:042    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:54:067    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:077    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP361E.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:54:097    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:107    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:54:117    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:137    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:54:147    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:177    1204    1444    Setup    Determining whether a new setup handler needs to be downloaded
    2016-06-23    11:48:54:177    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe with dwProvFlags 0x00000080:
    2016-06-23    11:48:54:192    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:54:192    1204    1444    Setup    SelfUpdate handler update NOT required: Current version: 7.6.7600.320, required version: 7.6.7600.320
    2016-06-23    11:48:54:192    1204    1444    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320"
    2016-06-23    11:48:54:207    1204    1444    Setup    Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2016-06-23    11:48:54:212    1204    1444    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2016-06-23    11:48:54:307    1204    1444    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2016-06-23    11:48:54:307    1204    1444    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2016-06-23    11:48:54:457    1204    1444    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2016-06-23    11:48:54:457    1204    1444    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2016-06-23    11:48:56:367    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:377    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:382    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMP3F24.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:392    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:392    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\v6-muredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:402    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:427    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\v6-muredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:437    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:442    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:452    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:457    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMP3F73.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:467    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:472    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:482    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:487    1204    1444    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\TMP3F93.tmp with dwProvFlags 0x00000080:
    2016-06-23    11:48:56:502    1204    1444    Misc     Microsoft signed: NA
    2016-06-23    11:48:56:502    1204    1444    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2016-06-23    11:48:56:502    1204    1444    PT      + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    2016-06-23    11:48:56:502    1204    1444    PT    WARNING: Cached cookie has expired or new PID is available
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING: SOAP Fault: 0x00012c
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING:     faultstring:Fault occurred
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING:     ErrorCode:ConfigChanged(2)
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING:     Message:(null)
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2016-06-23    11:48:56:637    1204    1444    PT    WARNING:     ID:e3fc2c92-923b-4b0e-b8e8-6aa443c165d4
    2016-06-23    11:48:56:757    1204    1444    PT    WARNING: Cached cookie has expired or new PID is available
    2016-06-23    11:49:11:736    1204    1444    PT    WARNING: PopulateDataStore failed: 0x8007000e
    2016-06-23    11:49:11:736    1204    1444    PT    WARNING: Sync of Updates: 0x8007000e
    2016-06-23    11:49:11:736    1204    1444    PT    WARNING: SyncServerUpdatesInternal failed: 0x8007000e
    2016-06-23    11:49:11:736    1204    1444    Agent      * WARNING: Failed to synchronize, error = 0x8007000E
    2016-06-23    11:49:11:751    1204    1444    Agent      * WARNING: Exit code = 0x8007000E
    2016-06-23    11:49:11:751    1204    1444    Agent    *********
    2016-06-23    11:49:11:751    1204    1444    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-23    11:49:11:751    1204    1444    Agent    *************
    2016-06-23    11:49:11:751    1204    1444    Agent    WARNING: WU client failed Searching for update with error 0x8007000e
    2016-06-23    11:49:11:821    1204    152c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {AFB310B3-F72E-4594-9D0C-E1CAE06DA005}]
    2016-06-23    11:49:11:821    1204    152c    AU      # WARNING: Search callback failed, result = 0x8007000E
    2016-06-23    11:49:11:821    1204    152c    AU      # WARNING: Failed to find updates with error code 8007000E
    2016-06-23    11:49:11:821    1204    152c    AU    #########
    2016-06-23    11:49:11:821    1204    152c    AU    ##  END  ##  AU: Search for updates [CallId = {AFB310B3-F72E-4594-9D0C-E1CAE06DA005}]
    2016-06-23    11:49:11:821    1204    152c    AU    #############
    2016-06-23    11:49:11:821    1204    152c    AU    Need to show Unable to Detect notification
    2016-06-23    11:49:11:821    1204    152c    AU    Successfully wrote event for AU health state:1

    Thursday, June 23, 2016 4:55 PM

Answers