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Failed security updates fro windows 7 RRS feed

  • Question

  • I have been trying to instal security updates KB982312, KB982308, KB979441, KB982158, KB976321, KB982135 and KB982331 but I keep getting error found: Code 80070652. What can I do about it?
    Saturday, June 19, 2010 12:56 AM

Answers

  • Hi,

     

    Regarding your problem, I would like to propose the following suggestions:

     

    Step 1: Run Windows update troubleshooter:

     

    1.     Click Start, and in Start search type troubleshoot and choose troubleshooting.

    2.     Click on View all button.

    3.     Double click on Windows update troubleshooter.

    4.     Click next and follow the onscreen instructions

     

    Step 2: Scan the whole system files using the following command in elevated privilege:

     

    sfc /scannow

     

    Then restart your computer and log in administrator account to perform update again.

     

    Step 3: Reset  Windows Update components, please read the following guide:

     

    How do I reset Windows Update components?

     

    NOTE: The Microsoft fix it tool works on Windows 7 also.

    Step 4: Check relevant services.

    1.     Click Start and type: services.msc in the Search box.

    2.     Verify if Windows Installer service is listed.

    3.     Change the startup type of Windows Installer service to Automatic.

     

    Step 5: Restart Windows Installer:

     

    1.     Click Start and Type 'cmd' (without quotes) in the search bar, then run it as Administrator.

    2.     Close all the programs before moving to the following steps.

    3.     In command prompt, type 'msiexec /unregister' (without quotes and with a space between msiexec and /unregister)and press enter.

    4.     Type 'msiexec /regserver' (without quotes and with a space between msiexec and /regserver)and press enter.

    5.     Type 'net stop msiserver' (without quotes and with spaces between net and stop {and} stop and msiserver)and press enter.

    6.     Type 'net start msiserver' (without quotes and with spaces between net and start {and} stop and msiserver).

     

    Step 6: I noticed that these security updates are relevant to Office. Please contact Microsoft Office for support as well.

     

    Best Regards

    Dale

    • Marked as answer by Dale Qiao Friday, June 25, 2010 1:40 AM
    Monday, June 21, 2010 2:51 AM

All replies

  • Hi

    Have you tried to install it manully = not using windows update?

    One thing you can try is to stop the windows update service and then rename all the folders in C:\Windows\SoftwareDistribution to old_foldername. Then start the windows update service again. Then try using windows update again.

     

     


    Best Regards Chris Steding MCTS Windows 7 Configuration www.compit.se
    Saturday, June 19, 2010 5:01 PM
  • Hi,

     

    Regarding your problem, I would like to propose the following suggestions:

     

    Step 1: Run Windows update troubleshooter:

     

    1.     Click Start, and in Start search type troubleshoot and choose troubleshooting.

    2.     Click on View all button.

    3.     Double click on Windows update troubleshooter.

    4.     Click next and follow the onscreen instructions

     

    Step 2: Scan the whole system files using the following command in elevated privilege:

     

    sfc /scannow

     

    Then restart your computer and log in administrator account to perform update again.

     

    Step 3: Reset  Windows Update components, please read the following guide:

     

    How do I reset Windows Update components?

     

    NOTE: The Microsoft fix it tool works on Windows 7 also.

    Step 4: Check relevant services.

    1.     Click Start and type: services.msc in the Search box.

    2.     Verify if Windows Installer service is listed.

    3.     Change the startup type of Windows Installer service to Automatic.

     

    Step 5: Restart Windows Installer:

     

    1.     Click Start and Type 'cmd' (without quotes) in the search bar, then run it as Administrator.

    2.     Close all the programs before moving to the following steps.

    3.     In command prompt, type 'msiexec /unregister' (without quotes and with a space between msiexec and /unregister)and press enter.

    4.     Type 'msiexec /regserver' (without quotes and with a space between msiexec and /regserver)and press enter.

    5.     Type 'net stop msiserver' (without quotes and with spaces between net and stop {and} stop and msiserver)and press enter.

    6.     Type 'net start msiserver' (without quotes and with spaces between net and start {and} stop and msiserver).

     

    Step 6: I noticed that these security updates are relevant to Office. Please contact Microsoft Office for support as well.

     

    Best Regards

    Dale

    • Marked as answer by Dale Qiao Friday, June 25, 2010 1:40 AM
    Monday, June 21, 2010 2:51 AM