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Reinstall help Word 2010/ Win 7 RRS feed

  • Question

  • I recently had to replace the system drive on my desktop computer.   I have a desktop and a laptop.   I purchased separate copies of Word2010 for each of them, but of course I didn't mark the CDs as to which one went where.  Is there a way to tell from the installed software which CD it was loaded from so I get the right install key for the reinstallation?  Thanks.
    Wednesday, March 26, 2014 3:14 PM

Answers

  • If you're concerned not to install with the 'wrong' Product Key, thus using up an automatic registration, you can use the Magical Jelly Bean Keyfinder (http://www.magicaljellybean.com/keyfinder/) to find out which Product Key is in use on the other PC.

    Cheers
    Paul Edstein
    [MS MVP - Word]

    • Marked as answer by chapwolfe Thursday, March 27, 2014 6:42 PM
    Thursday, March 27, 2014 9:56 AM

All replies

  • Which disc you use shouldn't make a difference. The important thing is that you have two product keys, one for each installation of Office. (Some versions actually allow for more than one installation with the same product key; read the license agreement.)


    Stefan Blom, Microsoft Word MVP

    Thursday, March 27, 2014 8:54 AM
  • If you're concerned not to install with the 'wrong' Product Key, thus using up an automatic registration, you can use the Magical Jelly Bean Keyfinder (http://www.magicaljellybean.com/keyfinder/) to find out which Product Key is in use on the other PC.

    Cheers
    Paul Edstein
    [MS MVP - Word]

    • Marked as answer by chapwolfe Thursday, March 27, 2014 6:42 PM
    Thursday, March 27, 2014 9:56 AM
  • Hi,

    I agree with Stefan, if the two copies are the same version, don't worry about mismatching the disc and key.

    The Activation Wizard will appear if you’ve made significant changes to the hardware on the PC. If you haven't, you don't have to re-enter the keys at all.

    If you have trouble re-activating the products, please contact Customer Service and explain to the service (human beings) your scenario.

    You can find your local custom support number on the link below:

    http://support.microsoft.com/gp/customer-service-phone-numbers/en-us

    Regards,

    Melon Chen
    TechNet Community Support

    Thursday, March 27, 2014 2:20 PM
  • Thank you very much for the info.   After buying a replacement PATA drive following a painful search, we decided we just needed a whole new box.  That being the case picking the right product key was more important.   I used the tool on the laptop and got 'em sorted out.   Thanks again, Paul.
    Thursday, March 27, 2014 6:44 PM