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Outlook 2010 Unable to Save/modify a signature on Windows 10 (1709) RRS feed

  • Question

  • I have run into an interesting error on a few computers and was wondering if anyone may have run into a work around for it...

    On Windows 10 Fall Creators update, in Outlook 2010 32bit users are able to create a signature file, but are unable to edit it with a file error occurred popup

    Specifically:

    A File Error occurred

    *Profile*\Appdata\...\Profilename.htm

    I have replicated this error on 2 different Win 10 w/ Office 2010 professional loads and 1 machine that was loaded with the Spring Creators update which had then been upgraded to the Fall creators update.

    During the searches for the answer I found suggestions such as file permissions on the signatures folder + subfolders "Tried, no change", as well as going into Fileblock info in Microsoft Word and resetting that to defaults but there was no change after that either.

    Tuesday, October 24, 2017 8:38 PM

All replies

  • Of course this is extremly common, and Microsoft oly has stupid fizes.
    Thursday, May 17, 2018 2:39 PM