Hi gnana teja,
I am afraid there is a compatibility issue between the game and Windows 10. Please ensure the version you have installed is compatible with Windows 10. Anyway, we could run it in a "Compatibility mode".
For a third party product, it is recommended to ask for help from the third party support. They are more familiar with their product and they may have more resources to help you. Thanks for your understanding and cooperation.
Best regards
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