i figured it out, i went on microft.com and clicked on technical support and they walked me thru a few things, and they got it to work, it was a virus and it messed up my settings, they had me go into a registry reboot and reconfigure my settings... so
if u have this problem, go to
www.microsoft.com and they will help you... my rundleexe file was missing and that is a main app. to open all programs