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Restricting Call Forwarding?? RRS feed

  • Question

  • Is it possible to restrict a Lync user from forwarding their calls to an external number even though their voice policy allows them to dial external? As a university we are rolling out Lync & although we need staff to be able to call mobile/cell phones we do not want them to be able to divert their internal extension to their mobiles or we will incur the cost of that call.
    Wednesday, February 6, 2013 8:50 PM

Answers

  • This feature was introduced in Lync Server 2013. If you are deploying Lync Server 2010, it is not possible to restrict call forwarding/simul-ring destinations.
    • Proposed as answer by Lisa.zheng Thursday, February 7, 2013 3:37 PM
    • Marked as answer by UKJOGGER Friday, February 8, 2013 6:10 PM
    Wednesday, February 6, 2013 11:01 PM

All replies

  • This feature was introduced in Lync Server 2013. If you are deploying Lync Server 2010, it is not possible to restrict call forwarding/simul-ring destinations.
    • Proposed as answer by Lisa.zheng Thursday, February 7, 2013 3:37 PM
    • Marked as answer by UKJOGGER Friday, February 8, 2013 6:10 PM
    Wednesday, February 6, 2013 11:01 PM
  • Lync Server 2013 provides a significantly wider range of configuration options
    for call forwarding. For example, if an organization does not want to allow
    incoming calls to be forwarded externally to the PSTN, an administrator can
    apply a special voice policy to deploy this restriction

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, February 7, 2013 3:37 PM
  • Thanks for the reply's. is there absolutely no way to achieve this in Lync 2010?
    Friday, February 8, 2013 6:11 PM