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DPM 2010 Restore Sharepoint Error RRS feed

  • Question

  • Hi

    I have an issue with restoring a single document into Sharepoint 2010. Firstly let me specify that all this is occurring in a purely Proof of Concept environment, nothing production. As a result resources are limited, so I've had to configure DPM with Custom Volumes, but they have plenty of space free. The issue stems when I try to restore not using a restore farm, using the same SQL server that the Sharepoint is using. It seems to have an access denied error. The thing is, I have no idea what account DPM is using to try and access the SQL server, how can I give it permissions is I don't know what accounts it's using? Here is the error below:

    DPM was unable to query the unattached content database TEGALSQL\WSS_Content. Exception Message = Access denied.. (ID 32018 Details: Unknown error (0x8013150a) (0x8013150A))

    • Moved by MarcReynolds Thursday, April 7, 2011 1:20 PM (From:Data Protection Manager)
    Wednesday, April 6, 2011 11:44 PM

Answers

  • The main issue is that the WssCmdletWrapper.exe (thats a DCOM component) is not able to invoke. That usually performs the step thats requried here. You'll need to get that working...

    1. Did you run configuresharepoint.exe on this front end server before?

    2. Is your sharepoint catalog generation happening regularly without any warnings? Do you see any Item level catalog alert in your DPM Alerts view in recent times?


    Regards, Deepan [This posting is provided "AS IS" with no warranties, and confers no rights.] [P.S. If the post answers your question or guides you about what you're looking for, please mark it as answered.]
    Thursday, April 14, 2011 4:06 PM
    Moderator

All replies

  • On the front end server, can you go to %Program Files%\Microsoft Data Protection Manager\DPM\Temp. You'll find a lot of *.errlog files there. Search for the following string "caught Exception while creating unattached database" in the files that have names in the following format WssCmdletWrapper*.errlog. That should give you the exception stack which was encountered for this particular 32018 error. What does it say? Does it throw any clue?


    Regards, Deepan [This posting is provided "AS IS" with no warranties, and confers no rights.] [P.S. If the post answers your question or guides you about what you're looking for, please mark it as answered.]
    Monday, April 11, 2011 6:11 PM
    Moderator
  • Hi Deepanjyoti,

    Thank you for your Reply,

    I have a 3 server test configuration, one running SQL, one Running Sharepoint 2010 and one running DPM 2010. I can find no errorlogs with the name WssCmdletWrapper in that location on any of the 3 servers. Is there some component (WssCmdletWrapper?) missing that should be generating these logs?

    Wednesday, April 13, 2011 2:23 AM
  • Please look for the error logs under the SharePoint 2010 Front End Web Server.  What are the errlogs you see there?
    Regards, Deepan [This posting is provided "AS IS" with no warranties, and confers no rights.] [P.S. If the post answers your question or guides you about what you're looking for, please mark it as answered.]
    Wednesday, April 13, 2011 7:00 AM
    Moderator
  • Hi Deepan,

    OK There are 5 DPMRA errlogs numbered 0-4, one DPMRACurr log, and one WssCmdletsWrapperCurr log. The WssCmdletsWrapperCurr log is empty. For some reason the WssCmdletsWrapper errlogs are not being generated. However looking in the DPMRA0 log I found an error relating to the unattached database:

    Successfully created Export Files Staging Directory C:\temp\DPM_1525dd2d_bd8b_4139_9f90_f26ccd3b1117\cmp
    165C 1748 04/06 22:29:34.474 31 wss4writerhelperplugin.cpp(347) [00000000038BFD70] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Failed: Hr: = [0x8013150a] : AddUnAttachedContentDatabase failed for Database TEGALSQL\DPM_1525dd2d_bd8b_4139_9f90_f26ccd3b1117,
    165C 1748 04/06 22:29:34.474 31 wss4writerhelperplugin.cpp(347) [00000000038BFD70] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Message = Access denied.
    165C 1748 04/06 22:29:34.474 31 wss4writerhelperplugin.cpp(255) [00000000038BFD70] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Failed: Hr: = [0x8013150a] : Failed: Hr: = [0x8013150a] AddUnAttachedContentDatabase failed for Content Database TEGALSQL\DPM_1525dd2d_bd8b_4139_9f90_f26ccd3b1117
    165C 1748 04/06 22:29:34.474 31 wss4writerhelperplugin.cpp(590) [00000000038BFD70] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Failed: Hr: = [0x8013150a] : F: lVal : hrTemp
    165C 1748 04/06 22:29:34.474 31 postrestoreopsubtask.cpp(95) [000000000062CBC0] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Failed: Hr: = [0x8013150a] : F: lVal : pWriterHelper->DoPostRestoreOpProcessing( pPostRestoreOpCommand->m_pAppSpecificPostRestoreOpParams)
    165C 1748 04/06 22:29:34.474 31 singlestatesubtask.cpp(267) [000000000062CBC0] 1510E109-2214-4743-B1E7-F9B84C8831B5 WARNING Failed: Hr: = [0x8013150a] : F: lVal : hr

    Wednesday, April 13, 2011 8:24 PM
  • The main issue is that the WssCmdletWrapper.exe (thats a DCOM component) is not able to invoke. That usually performs the step thats requried here. You'll need to get that working...

    1. Did you run configuresharepoint.exe on this front end server before?

    2. Is your sharepoint catalog generation happening regularly without any warnings? Do you see any Item level catalog alert in your DPM Alerts view in recent times?


    Regards, Deepan [This posting is provided "AS IS" with no warranties, and confers no rights.] [P.S. If the post answers your question or guides you about what you're looking for, please mark it as answered.]
    Thursday, April 14, 2011 4:06 PM
    Moderator
  • Hi Deepan,

    Thank you very much, You've helped me realise what I had done wrong. I had run configuresharepoint.exe but when I put in the credential for the sharepoint farm, I forgot to prefix it with the domain! Hence the "Access Denied" error. I re-ran configuresharepoint command and put in the full credential and now it works perfectly. Thank you very much for taking the time to help me.

    Thursday, April 14, 2011 9:17 PM