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Invites to and from Skype RRS feed

  • Question

  • Hi,

    We're using S4B via Office 365 Business Premium and we're experiencing an issue where if an internal user sends an invite to a Skype user, that user never receives an invitation, but conversely, if a Skype user searches for one of our users (via name or email) they can't be found.

    I've ensured that our S4B settings in 365 Admin are set to allow external users to be contacted but this appears to be across all the users in our organisation.

    Anyone have any ideas what I can look at?

    Many thanks

    Tuesday, August 16, 2016 2:01 PM

Answers

  • If you have the below box checked, and your DNS records are set up properly (_sipfederationtls_.tcp.sipdomain.com) then it should work.  If not, please contact Office 365 support.

    DNS Help: https://support.microsoft.com/en-us/kb/2566790


    Please remember, if you see a post that helped you please click "Vote" on the left side of the response, and if it answered your question please click "Mark As Answer". SWC Unified Communications This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, SWC, their employees, or other MVPs.

    Tuesday, August 16, 2016 3:50 PM

All replies

  • Please make sure whether you have configured as mentioned below,

    https://technet.microsoft.com/en-us/library/jj205126.aspx 


    - Muralidharan. Please mark as answer/useful if my contribution helps you.

    Tuesday, August 16, 2016 2:07 PM
  • If you have the below box checked, and your DNS records are set up properly (_sipfederationtls_.tcp.sipdomain.com) then it should work.  If not, please contact Office 365 support.

    DNS Help: https://support.microsoft.com/en-us/kb/2566790


    Please remember, if you see a post that helped you please click "Vote" on the left side of the response, and if it answered your question please click "Mark As Answer". SWC Unified Communications This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, SWC, their employees, or other MVPs.

    Tuesday, August 16, 2016 3:50 PM