just upgraded my os from windows 8.1 to windows 10, having problems

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  Hi,

  For your first question, it is a known issue, please see this article:

  https://support.office.com/en-us/article/Known-issues-with-Office-and-Windows-10-28d56d84-c16c-4763-8eac-e51e05a37a16

  And you can try the workaround:

  http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_storage/cant-open-or-save-files-after-upgrading-to-windows/9048d1eb-e658-4764-8397-f03e40457452

  For your second question, please provide more detailed info:

  1) Did you use Outlook client or Gmail web site?

  2) Was there any error message?

  I suppose this issue might be caused by your first issue, please try to fix the first one and then see if the second one still exists.

  Regards,

  George Zhao
  TechNet Community Support

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  Please mark the reply as an answer if you find it is helpful.

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  • Proposed as answer by Stefan BlomMVP Tuesday, December 8, 2015 11:40 PM
  • Marked as answer by Melon ChenMicrosoft contingent staff Thursday, December 17, 2015 8:30 AM

  Wednesday, December 2, 2015 3:07 AM