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Office 2010 search not working anymore

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Hi Guys,

Have over 50 clients that have window 10 and office 2010, this week they receive over 100 update for window and office 2010, but now the search function is not working.

1: try to repair office suite

2: Re index everything.

3: Re build the index

4: Restart the computer

Nothing works, for sure one of the update is creating all this mess, you have any idea which one it is?

Thursday, June 15, 2017 8:15 PM

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same issue here, should one of the windows update recently.

Friday, June 16, 2017 10:56 AM
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Hi,

Thank you all for reporting this. We are aware and investigating it. The following is an official page of all the known issues that have been reported after installing the recent updates:

https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-US&rs=en-US&ad=US

Regarding the search issue in Outlook, it affects all Outlook versions on Windows 7, Windows 8, Windows 10.

The workaround that we recommended is to set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine.

If there is anything new, I will update here. Thank you all for your great understanding.

Thanks for your cooperation and understanding.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they helped.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Ethan HuaMicrosoft contingent staff Thursday, June 29, 2017 8:39 AM Correct typo.
Thursday, June 22, 2017 10:16 AM
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Hi All,

Just want to give you an update on this issue. Windows has released fixes via Windows Updates to address the mentioned issue in Windows Search. Below are the relevant KB updates for each version:

Windows 7 - June 27, 2017 update

Windows 8.1 - June 27, 2017 update

Windows 10 Version 1703 - June 27, 2017 update

If there is any questions, please feel free to let us know.

Regards,

Ethan Hua

Please remember to mark the replies as answers if they helped.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Ethan HuaMicrosoft contingent staff Wednesday, June 28, 2017 7:51 AM
- Proposed as answer by Ethan HuaMicrosoft contingent staff Saturday, July 8, 2017 3:08 PM
Wednesday, June 28, 2017 7:51 AM