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Constant different BSOD issues after fresh installs RRS feed

  • Question

  • Hey all,

    I recently did a totally fresh install of windows 10 after getting a new SSD, since doing this i've had constant BSOD crashes with various different errors, many of these seem to be attributed to drivers however i've checked each and every one and i can't find any which are out of date, the errors iv'e recieved in the last 3 days are:

    SYSTEM SERVICE EXCEPTION - win32kfull.sys

    IRQL NOT LESS OR EQUAL

    UNEXPECTED KERNEL MODE TRAP

    KERNEL SECURITY CHECK FAILURE 

    KMODE EXCEPTION NOT HANDLED - e1r68x64.sys

    I've also had an issue when running driver verifier which caused windows to get stuck in a perminent system repair loop when booting which i could only break by launching in safemode and eventually meant i had to do another fresh install to resolve it.

    Didn't have any of these problems before installing the new SSD and i checked the SSD in another machine with no errors so im fairly certain it's not a hardware issue.

    If anybody could help out i'd really appreciate it, thanks!

    Thursday, June 6, 2019 10:35 AM

All replies

  • Hi BunnyKat.

    Which brand and model is your PC? Which antivirus program are you using?
    That huge amount of bug checks is strange on a PC that has been reinitialized: the e1r68x64.sys file is an Intel network driver and it could be involved in any of the above listed errors.
    Upload the .DMP files from your computer to your OneDrive, make them publicly available and post the URL here so we can analyze them and try to suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Thursday, June 6, 2019 11:24 AM
  • Hi Luigi, here are the hardware specs for my computer:

    Motherboard- Asus z170 Deluxe

    CPU- Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)

    RAM- Corsair Vengeance LPX (2 8gb sticks)

    GPU- nvidia geforce 760 twin frozr

    SSD- Crucial MX500 250gb

    I currently only have windows defender because of the fresh install but i usually use Vipre

    sorry if its a stupid question but do you want the Memory.dmp file? only asking because mine's almost a gig and it'll take a while to upload

    Thanks for getting back to me :)

    Thursday, June 6, 2019 3:49 PM
  • Hi,

    Please optimizes and updates your Crucial SSDs on Microsoft Windows computers.
    https://www.crucial.com/usa/en/support-ssd-firmware

    Besides, device’s external devices can be the cause of blues screen stop errors. Unplug any external storage devices and drives, docks, and other hardware plugged into your device that isn’t needed for basic functionality, and then restart your device.

    Best regards,

    Yilia 



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    Friday, June 7, 2019 2:05 AM
    Moderator
  • Hi Luigi, here are the hardware specs for my computer:

    Motherboard- Asus z170 Deluxe

    CPU- Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)

    RAM- Corsair Vengeance LPX (2 8gb sticks)

    GPU- nvidia geforce 760 twin frozr

    SSD- Crucial MX500 250gb

    I currently only have windows defender because of the fresh install but i usually use Vipre

    sorry if its a stupid question but do you want the Memory.dmp file? only asking because mine's almost a gig and it'll take a while to upload

    Thanks for getting back to me :)

    Yes, the Memory.dmp file could provide us with additional information that could help us in finding the root cause for the bug check.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Friday, June 7, 2019 3:03 PM
  • Hi,

    Is there anything I can do for you?

    If you have any problems or concerns, please feel free to post here. 

    Best regards,

    Yilia


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 11, 2019 6:33 AM
    Moderator