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Self Service Password Portal - RRS feed

  • Question

  • When I attempt to reset a user password from the portal I am getting this error-

    The user name you entered does not have permission to use self-service password reset.

     

    Can anyone point me to the right place to start looking- I have followed the Doc's and can change a password from a workstation -

    Scott


    Sscribner
    Wednesday, April 21, 2010 5:10 PM

Answers

  • it's confusing because it only asks u to enter username.. it expects domain\username . the UI will be improved in coming release... very soon

    It's really the same sets of MPR that governs SSPR registration and reset


    The FIM Password Reset Blog http://blogs.technet.com/aho/
    Wednesday, April 21, 2010 6:23 PM

All replies

  • Do a search on your mpr's for password, and enable the password reset mprs.

    I don't have them in front of me, but you should be able to see them fairly quickly.


    Joe Stepongzi - Identity Management Consultant - ILM MVP - www.microsoftIdM.com,ilmXframework.codeplex.com
    Wednesday, April 21, 2010 5:20 PM
  • I did have them all enabled- I only found 3 with "password" in the search

     

    Anonymouse users can reset their password -  Action type - modify -  Diabled - No -  Grant right - Yes -  Authentication Workflows -  Yes authorization workflows - yes

    Password reset users can read password reset objects - Action type - read - Diabled - no - Grant right - yes-  Authentication Workslows - yes - Authorization workflows - no Action workflows - no

    Password reset users can update the lockout arrtibutes of themselves - Action type- add, remove,read,- Disabled -no- Grant right - yes - Authentication Workflows - no - authorization workflows - no - Action Workflows - no

     

    Does that seem correct?

    what other MPR's - I am going to go over the  doc for the 5th time and see if I missed something-

    Thanks!

     


    Sscribner
    Wednesday, April 21, 2010 6:00 PM
  • it's confusing because it only asks u to enter username.. it expects domain\username . the UI will be improved in coming release... very soon

    It's really the same sets of MPR that governs SSPR registration and reset


    The FIM Password Reset Blog http://blogs.technet.com/aho/
    Wednesday, April 21, 2010 6:23 PM
  • Good work Anthony Ho !! YOu rock gbro

     

    Scott

     


    Sscribner
    Wednesday, April 21, 2010 6:31 PM
  • I am having the same issue, so i want to customize the page to show an example to my users since we are a multi domain setup. the problem I have is that I cannot seem to be able to customize the password portal page to say " domain\username". Does anyone have any examples that they can share?
    Thursday, August 26, 2010 12:21 PM
  • are u using RTM (build 2592)?

    If yes, there is quite a improvement in the UI in RTM Update 1. Try that first and see if you are satisfy with that.


    The FIM Password Reset Blog http://blogs.technet.com/aho/
    Thursday, August 26, 2010 6:32 PM