• Question

  • Hey everyone,
    Need a little help here.
    I had to power down my laptop after it froze one day,
    and now it won't load...
    Going through safe mode it freezes at the classpnp part,
    than i tried leaving it an waiting and my screen just goes black with the cursor visible.
    In repair mode the screen does the same thing.
    In normal mode it goes to "Starting Windows" an goes no further thn that..

    Anyone know how to fix this?

    Sunday, December 5, 2010 9:32 PM


  • Hi,


    Thanks for the post!


    Based on the methods that you tried, I recommend you enter into BIOS, select run from CD/DVD on your Windows 7 disk to do a fresh installation.


    In addition, update the BIOS as well.


    Then check if the issue persists. If the problems are there, contact the manufacture for hardware check.




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    • Marked as answer by Miya Yao Monday, December 13, 2010 7:43 AM
    Wednesday, December 8, 2010 5:22 AM