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Scrached CD RRS feed

  • Question

  • My purchased XP cd is scratched. Obviously not everything is loaded. I still have the original key and wondered if I could get a copy of this original CD without paying.
    Sunday, January 8, 2012 7:18 PM

Answers

  • Also see info @ http://support.microsoft.com/kb/326246 about replacement disks.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by doncoffta Sunday, January 8, 2012 9:23 PM
    Sunday, January 8, 2012 7:49 PM
  • If you have an OEM License, you have to contact your computer's manufacturer; otherwise, if you have a Retail License, you have to contact Microsoft directly at the following address

    http://support.microsoft.com/contactus/?ws=support

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    • Marked as answer by doncoffta Sunday, January 8, 2012 9:22 PM
    Sunday, January 8, 2012 7:45 PM

All replies

  • If you have an OEM License, you have to contact your computer's manufacturer; otherwise, if you have a Retail License, you have to contact Microsoft directly at the following address

    http://support.microsoft.com/contactus/?ws=support

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    • Marked as answer by doncoffta Sunday, January 8, 2012 9:22 PM
    Sunday, January 8, 2012 7:45 PM
  • Also see info @ http://support.microsoft.com/kb/326246 about replacement disks.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by doncoffta Sunday, January 8, 2012 9:23 PM
    Sunday, January 8, 2012 7:49 PM
  • Thank you guys
    doncoffta
    Sunday, January 8, 2012 9:23 PM