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the action can not be completed RRS feed

  • Question

  • hi

    i am facing a problem when try to create the exchange account in outlook the message is "the action cannot be completed because the connection to Microsoft exchange is unavailable when try to configure exchange account"

    Saturday, March 23, 2013 6:49 AM

All replies

  • You didn't share with us your Exchange version, service pack and rollup hotfix level.

    Your problem can have myriad causes.  Please post more detail about exactly what you are doing and exactly what's happening.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Sunday, March 24, 2013 12:48 AM
  • Hello,

    Please make sure your outlook and exchange version.

    Is your PC a domain member or non-domain member?

    Please check if your DNS resolution is correct.


    Cara Chen
    TechNet Community Support

    Monday, March 25, 2013 7:07 AM
  • Dear Sunit,

    First of all you make sure that there is communication between the outlook clinent PC and server by IP as well as by name and then try to run the configuration, this is the primary we can sense from you post, further more please provide all your messaging setup details for further help.

    good luck.

    Monday, March 25, 2013 9:50 AM