HTTP 500 Error RRS feed

  • Question

  • Ok keep getting this for anyone who uses it that is not setup in the SCSM admin user role.

    Not sure what rights I need to assign users in SCSM so any assistance or direction would be appreciated.

    All users should be able to see their requests and activities but get the 500 Error.


    Tuesday, December 29, 2015 10:05 PM


All replies

  • Are you using the new HTML5 portal or the old SharePoint\Silverlight portal?
    Tuesday, January 5, 2016 1:28 PM
  • Hi,

    Do you want this ENd users or analysts?

    For and users you can create catalog Item group , after you can link to that groups to end user security roles.

    For analyst you can create queue for request or activities. and you can link to that queues to analyst security groups.

    Did you do any configuration line above?


    Wednesday, January 6, 2016 1:34 AM
  • I am using the new portal and went through and re-read the instructions. The new web server did not have SM installed so that is causing those issues. Just wish we didn't need a secondary SM or have to install it on the primary SM.

    Oh well


    Wednesday, January 6, 2016 1:49 PM
  • Hi,

    Yes, you need service manager SDK service running on html 5 portal server.


    Wednesday, January 6, 2016 10:57 PM
  • Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 11, 2016 2:57 AM
  • Go into IIS Manager and find the SSP website.

    Disable Windows Authentication

    Enable Basic Authentication



    Tuesday, January 12, 2016 1:47 PM