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Cant refresh role and feature in windows 2008 (Please helppp) RRS feed

  • General discussion

  • Hi,

    This is the error I got from event viewer when I opened server manager role/feature.

    Could not discover the state of the system. An unexpected exception was found:
    System.Runtime.InteropServices.COMException (0x80070490): Element not found. (Exception from HRESULT: 0x80070490)
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
       at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
       at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
       at Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection documents)
       at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

    I've tried to look other posts for this problem, but I still can't found any solution for my problem. please help me..

    Fendy
    • Changed type Tim Quan Monday, December 14, 2009 2:16 AM
    Monday, December 7, 2009 9:59 AM

All replies

  • Hi,

     

    Please run the System Update Readiness Tool and paste the results in the following logs:

     

    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

     

    System Update Readiness Tool

    http://support.microsoft.com/default.aspx/kb/947821

     

    Tim Quan - MSFT

     

    Monday, December 7, 2009 10:27 AM
  • Hi,

     

    How are things going? I have not heard back from you in a few days and wanted to check on the status of the issue. Please let me know how things turned out.

     

    Tim Quan - MSFT

    Friday, December 11, 2009 6:01 AM
  • Hi,

    today I discovered that I have the same problem, although running Windows Server 2008 R2.

    Here's the output of the System Update Readiness Tool:

    CheckSUR.persist.log
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20532
    Package Version 6.0
    2010-01-13 12:10

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS Catalog Missing    0x00000002    servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.cat       

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum       

    Checking Component Store

    Summary:
    Seconds executed: 268
     Found 2 errors
      CBS MUM Missing Total count: 1
      CBS Catalog Missing Total count: 1

    Unavailable repair files:
        servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.mum
        servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum
        servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.cat
        servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.cat


    CheckSUR.log


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20532
    Package Version 6.0
    2010-01-13 12:10

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS Catalog Missing    0x00000002    servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.cat       

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum       

    Checking Component Store

    Summary:
    Seconds executed: 268
     Found 2 errors
      CBS MUM Missing Total count: 1
      CBS Catalog Missing Total count: 1

    Unavailable repair files:
        servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.mum
        servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum
        servicing\packages\package_for_kb974431_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.5.cat
        servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.cat


    Hope you can help, kond regards,

    Dirk
    Wednesday, January 13, 2010 11:22 AM
  • Hi Dirk,

    Please post a new thread to avoid confustions.

    Tim Quan - MSFT
    Thursday, January 14, 2010 1:24 AM