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not receiving from specific email RRS feed

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    hi all . 

    i have exchange 2013 we have created and distributed email group . 

    so far we are not receiving email from specific domain user to this group what could be the issue ? 

    no bounce back email also .

    Monday, October 24, 2016 6:08 AM

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    Hi JaveHeart,

    I'd like to confirm with you :

    The issue is: a new-created distribution group cannot receive the emails from a specific external domain users, right? If any misunderstanding, please feel free let me know.

    I recommend you check if enable message approval, that would cause the issue.

    Moreover, you can run the following command and post the result, that will help troubleshoot the issue:

    Get-DistributionGroup -Identity GroupName |fl displayname,RequireSenderAuthenticationEnabled ,emailaddresses,GroupType,RecipientType,Accept*,Reject*,moderationenable,moderatedby

    Best Regards,

     

    Niko Cheng
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Niko.Cheng Monday, October 31, 2016 9:55 AM
    • Marked as answer by Niko.Cheng Monday, November 7, 2016 1:49 AM
    Tuesday, October 25, 2016 10:10 AM

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    Please track the email which has sent to your Group ID from External Sender. Please ensure your Group is not configured to receive only from Authenticated Users.

    Once you verify the above please share the status here.

    Mihir Nayak If a post is helpful, please take a second to vote

    Monday, October 24, 2016 6:53 AM
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    Please track the email which has sent to your Group ID from External Sender. Please ensure your Group is not configured to receive only from Authenticated Users.

    Once you verify the above please share the status here.

    Mihir Nayak If a post is helpful, please take a second to vote

    group are not  configured to received from authenticated users it can receive external as well . what do you mean track the email ?

    even internally the group member are not receiving email as well 

    • Edited by JaberMo Tuesday, October 25, 2016 6:38 AM
    Tuesday, October 25, 2016 5:22 AM
  • Question
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    Hi JaveHeart,

    I'd like to confirm with you :

    The issue is: a new-created distribution group cannot receive the emails from a specific external domain users, right? If any misunderstanding, please feel free let me know.

    I recommend you check if enable message approval, that would cause the issue.

    Moreover, you can run the following command and post the result, that will help troubleshoot the issue:

    Get-DistributionGroup -Identity GroupName |fl displayname,RequireSenderAuthenticationEnabled ,emailaddresses,GroupType,RecipientType,Accept*,Reject*,moderationenable,moderatedby

    Best Regards,

     

    Niko Cheng
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Niko.Cheng Monday, October 31, 2016 9:55 AM
    • Marked as answer by Niko.Cheng Monday, November 7, 2016 1:49 AM
    Tuesday, October 25, 2016 10:10 AM