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ipod not recognized RRS feed

  • Question

  • I need some assistance, i hooked up my ipod nano and my computer doesnt recognize the usb/device. i am using windows vista premiuim and my computer is hp 733/833 not sure, i am not at home right now. anyways how can i get this to sync?

     

     

    ty

    Tuesday, December 25, 2007 5:36 PM

Answers

  • Hello,

     

    Thanks for your post!

     

    I’ve read both of your posts on iPod and card reader problems. Based on my experience, this kind of issues are possibly related to out-of-date drivers or hardware confliction.

     

    Please download and install the latest drivers for Windows Vista from the following website:

     

    http://welcome.hp.com/country/us/en/support.html

     

    Note: the accurate model of your computer is needed in this website. Please check it.

     

    If the problem persists after updating drivers, please tell me the exact error information you received. I’m happy to be of further assistance.

     

    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Thursday, December 27, 2007 7:40 AM