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SKB client not using high resolution photos - stored in exchange online mailbox RRS feed

  • Question

  • Hi,

    Recently I started storing user photos on exchange online to take advantage of high resolution availability (648x648), but in SKB client the photo looks pretty blurred on conference calls, etc.

    Is there something missing on clients configuration in order to have them showing photos in higher resolution (648x648)?

    Regards.

    Friday, April 29, 2016 10:08 PM

Answers

  • Hi Malinda,

    I already now what was going on with our issue, I get the solution on this link: http://www.gecko-studio.co.uk/contact-photos-in-lync-2013/

    And thats it, changing the client policy with correct values will allow SKB client to show photos in high resolution

    "Lync Client Policy

    Regardless of which implementation method you adopt for your contact photos, overriding control rests with the Lync Client Policy that is applied to your users. You need to ensure that the relevant settings in your Client Policy are configured correctly in line with your Photo requirements. There are two settings of note, -DisplayPhoto and -MaxPhotoSizeKBThis often catches people out; for example if your left wondering why your nasty looking AD photos are still appearing for users instead of your glossy Hi-Res Exchange ones, it’s probably because your Client Policy is specifying AD photos only."

    • Proposed as answer by Ram OjhaMVP Saturday, April 30, 2016 3:45 AM
    • Marked as answer by Eason Huang Sunday, May 8, 2016 4:49 AM
    Friday, April 29, 2016 11:38 PM

All replies

  • Hi,

    Did you follow one of the following processors?

    https://tahoeninjas.wordpress.com/2015/04/10/uploading-high-resolution-user-profile-pictures-in-office-365/


    Malinda Perer | MCSM - Chatter Communication | MCM - Lync 2010 and OCS 2007 | http://malinblog.com/ | https://sg.linkedin.com/in/malindap

    • Proposed as answer by Ram OjhaMVP Saturday, April 30, 2016 3:45 AM
    Friday, April 29, 2016 11:25 PM
  • Hi Malinda,

    I already now what was going on with our issue, I get the solution on this link: http://www.gecko-studio.co.uk/contact-photos-in-lync-2013/

    And thats it, changing the client policy with correct values will allow SKB client to show photos in high resolution

    "Lync Client Policy

    Regardless of which implementation method you adopt for your contact photos, overriding control rests with the Lync Client Policy that is applied to your users. You need to ensure that the relevant settings in your Client Policy are configured correctly in line with your Photo requirements. There are two settings of note, -DisplayPhoto and -MaxPhotoSizeKBThis often catches people out; for example if your left wondering why your nasty looking AD photos are still appearing for users instead of your glossy Hi-Res Exchange ones, it’s probably because your Client Policy is specifying AD photos only."

    • Proposed as answer by Ram OjhaMVP Saturday, April 30, 2016 3:45 AM
    • Marked as answer by Eason Huang Sunday, May 8, 2016 4:49 AM
    Friday, April 29, 2016 11:38 PM