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What you fellas use for help desk services? RRS feed

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  • Hello Petra,

    I believe what you are looking for is referred to as RMM software in industry parlance. Just do a search for 'RMM' or 'Remote Management Software'. As to which is best, depends on who you ask, what features you need and what your budget is. I suggest you read through places like Spiceworks forums and ultimately formulate your own opinion from all the biased Internet opinions and user comments (you will find plenty).

    Here is a brief overview of some popular ones:

    https://sourceforge.net/software/rmm/


    Miguel Fra
    Falcon IT Services
    https://www.falconitservices.com

     


    • Edited by Miguel Fra Saturday, September 12, 2020 5:49 PM
    Saturday, September 12, 2020 5:47 PM