Creating a Custom Task for an external application RRS feed

  • Question

  • Hi

    I want to create a custom task for our records management system, that just opens a particular file people use from within Incident Management every day. 

    The file is of extension .tr5 (which is our records management tool).  I can open the file on my desktop.  When I create the custom task, using the same file - I get a message ' The specified executable is not a valid Win32 application' 

    I can open the application fine using the custom task, but not the file. 

    Could it because there is no relationship from SCSM to the file type? 

    Any suggestions are appreciated. 


    Monday, April 27, 2015 2:11 AM


  • Are you using the executable exe file and the filename as a parameter in the custom task?

    Andreas Baumgarten | H&D International Group

    Monday, April 27, 2015 9:52 AM