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HELP!!! RRS feed

  • Question

  • I can't open my media drive
    look ---                     http://img461.imageshack.us/my.php?image=helpws8.jpg
    Thursday, February 14, 2008 10:14 PM

Answers

  • Hello,

     

    Based on my screenshot, I suspect some 3rd party services to be disabling the media drives. Please perform a clean boot to exclude such factors:

     

    (KB929135) How to troubleshoot a problem by performing a clean boot in Windows Vista

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135

     

    Let us know the result if possible.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Monday, February 18, 2008 8:35 AM