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how to reset Lync Phone PIN RRS feed

  • Question

  • If a user lost his PIN to unlock Lync Phone, how do you reset the Phone's PIN?

    me

    Monday, June 18, 2012 4:40 PM

Answers

  • Hi,

    Restart the Lync Phone Edition with outage power support. Then Phone will let you reset the PIN when log in.

    Or initializing the Lync Phone Edition and log in again.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Sean_Xiao Friday, June 22, 2012 4:54 AM
    • Marked as answer by Sean_Xiao Monday, June 25, 2012 2:58 AM
    Wednesday, June 20, 2012 8:58 AM

All replies

  • The user can go to the PIN management page at dialin.sipdomain.com e.g. dialin.contoso.com and reset the PIN themselves or the admin can use the Set-CsClientPIN cmdlet to reset it.

    Justin Morris | Consultant | Modality Systems
    Lync Blog - www.justin-morris.net
    Twitter: @justimorris
    If this post has been useful please click the green arrow to the left or click "Propose as answer"

    Monday, June 18, 2012 9:38 PM
  • Isn't that a different PIN than the PIN you set on the Lync Phone to lock/unlock the phone?

    me

    Tuesday, June 19, 2012 8:56 PM
  • Hi,

    Restart the Lync Phone Edition with outage power support. Then Phone will let you reset the PIN when log in.

    Or initializing the Lync Phone Edition and log in again.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by Sean_Xiao Friday, June 22, 2012 4:54 AM
    • Marked as answer by Sean_Xiao Monday, June 25, 2012 2:58 AM
    Wednesday, June 20, 2012 8:58 AM
  • At least in Skype For Business 2016 this is the same PIN.
    Tuesday, August 30, 2016 12:57 PM