Still not working in 2018 RRS feed

  • Question

  • It's still not working. I'm assuming it's because it's 2018. Things got changed over time, and with it now needs different fixes. So that's my guess anyway. I'll still try to find the fix somewhere, but in case I don't it would be nice if someone type the fix for me and for someone else who finds this too in the future just in case. Thank you for reading
    Friday, August 17, 2018 6:13 AM

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  • 5 Questions to Ask to Diagnose any Computer Problem

    How To's

    by  |  on October 7th, 2010  | 



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    In this article, we list five questions that you should ask when
    trying to troubleshoot a computer issue – as with everything else,
    seeking an expert advice is definitely the best course of action, but at
    times, the problem can be solved in a matter of seconds just by
    applying some common sense and performing a few simple operations. As a
    word of caution, unless you are properly trained and qualified computer
    technician, we would advise you not to open your computer case at all.
    My uncle Hank did this and didn’t know what was what and now calls his
    computer "Shocky".

    Just like car troubles, computer problems happens “out of the blue”
    and often when we least expect, but the five questions listed below
    might help you find out what went wrong and most importantly, how to fix

    1. Is it a software or hardware issue?

    to years of experience I have learned that this is not an easy question
    to answer since faulty memory chips or malicious software can both
    cause problems that exhibit the same symptoms. However, loud noise,
    rattling, excessive heat, or smoke coming out of the computer case will
    most definitely be a hardware issue. If you are experienced with
    computer repair you can replace the problem parts yourself. If you don’t
    know the difference between and computer and a loaf of bread you are
    probably better off calling your neighbors 12-year-old or an experienced
    computer professional. If you suspect that the problem is software
    related, then you can proceed to the next question.

    2. Can I reproduce the problem?

    Reproducing the problem will enable you to retrace your steps, write
    down all the error messages (if there are any) and later on either run a
    few Web searches in order to find a solution, or ask for help on some
    of the numerous computer-related forums. If it comes to the point you
    need to ask for help try to be as detailed as possible in your
    descriptions. While exclaiming your "Computer went DURP!" may be quick
    and easy it is best to mention your computer configuration, the
    operating system that you are using, the exact nature of the problem,
    and the error messages that you are receiving.

    3. Is a virus, malware, or spyware responsible for my computer problems?

    sheer number and great variety of malicious software out there and the
    fact that on average a few hundred new viruses emerge every month, makes
    it impossible to predict what damage the next one would inflict on your
    computer.  If you believe your computer has been infected with a virus
    the first thing you want to do is run a scan of your system with
    anti-virus software. If you find a virus, quarantine it and do a search
    for any virus specific software tools that can clean your system. Under
    no circumstances should you pour cough syrup in the back of your
    machine. If you do that please see question number one.

    4. Have there been any changes to the system?

    Installing new hardware or software is typically a straightforward
    process, but there are instances when new installation can cause great
    number of problems and give you many headaches. If you have started
    experience problems after you have installed software or upgraded your
    computer’s hardware, you can try removing the new component or
    uninstalling the new software and see if this fixes your problem. The
    last few Windows editions have a System Restore function that allows the
    users to “roll back” and undo the changes that have happened since the
    last stable configuration. This restore feature can be your best friend
    after your little brother installs a file sharing application and hoses
    your system.

    5. Am I the only one having this issue?

    you have more than one computer in the household, find out if all of
    them share the same problem. If you are connected to a network, see if
    anybody else is having the same troubles and if you cannot connect to
    the Internet, call your Internet provider to determine if they are not
    experiencing technical difficulties. At times, the external factors
    might be the root of your troubles and finding out if this is the case
    will likely save you hours of frustration.

    These five questions will put you well on your way to fixing any
    computer problem you may experience. Remember, the Internet is good for
    more than looking at LOLCATS and anonymously insulting people. Please
    feel free to share with us your favorite troubleshooting story in the
    comments, we would love to hear them.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Friday, August 17, 2018 4:09 PM
  • Hi
    According to your description, there are no specific issues, and I will wait for customers to update specific issues.

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Monday, August 20, 2018 12:05 PM