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Problem with Windows Explorer RRS feed

  • Question

  • Can anyone help me with a windows explorer error?  I recently caught some virus which allows me to boot up normally, and allows explorer to open momentarily, but then causes it to stop running and prevents it from restarting.  I ran a bootlog and accessed it in safe mode.  I have run several scans and avg has deleted all known viruses from my system, but I still can't run windows explorer.

    Here is the bootlog for the problem:  

     Service Pack 111 26 2012 11:14:25.610
    Loaded driver \SystemRoot\system32\ntoskrnl.exe
    Loaded driver \SystemRoot\system32\hal.dll
    Loaded driver \SystemRoot\system32\kdcom.dll
    Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
    Loaded driver \SystemRoot\system32\PSHED.dll
    Loaded driver \SystemRoot\system32\CLFS.SYS
    Loaded driver \SystemRoot\system32\CI.dll
    Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
    Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
    Loaded driver \SystemRoot\system32\drivers\ACPI.sys
    Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
    Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
    Loaded driver \SystemRoot\system32\drivers\pci.sys
    Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
    Loaded driver \SystemRoot\System32\drivers\partmgr.sys
    Loaded driver \SystemRoot\system32\drivers\compbatt.sys
    Loaded driver \SystemRoot\system32\drivers\BATTC.SYS
    Loaded driver \SystemRoot\system32\drivers\volmgr.sys
    Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
    Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
    Loaded driver \SystemRoot\system32\drivers\iaStor.sys
    Loaded driver \SystemRoot\system32\drivers\atapi.sys
    Loaded driver \SystemRoot\system32\drivers\ataport.SYS
    Loaded driver \SystemRoot\system32\drivers\amdxata.sys
    Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
    Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
    Loaded driver \SystemRoot\system32\DRIVERS\MpFilter.sys
    Loaded driver \SystemRoot\System32\Drivers\PxHlpa64.sys
    Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
    Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
    Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
    Loaded driver \SystemRoot\System32\Drivers\cng.sys
    Loaded driver \SystemRoot\System32\drivers\pcw.sys
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
    Loaded driver \SystemRoot\system32\drivers\ndis.sys
    Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
    Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
    Loaded driver \SystemRoot\System32\drivers\tcpip.sys
    Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
    Loaded driver \SystemRoot\system32\drivers\volsnap.sys
    Loaded driver \SystemRoot\System32\Drivers\spldr.sys
    Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
    Loaded driver \SystemRoot\System32\Drivers\mup.sys
    Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
    Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
    Loaded driver \SystemRoot\system32\drivers\disk.sys
    Loaded driver \SystemRoot\system32\drivers\CLASSPNP.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\ehdrv.sys
    Loaded driver \??\C:\Windows\system32\drivers\avgtpx64.sys
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
    Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
    Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
    Loaded driver \SystemRoot\system32\drivers\afd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
    Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
    Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
    Loaded driver \SystemRoot\system32\drivers\termdd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
    Loaded driver \SystemRoot\system32\drivers\mssmbios.sys
    Loaded driver \SystemRoot\System32\drivers\discache.sys
    Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
    Loaded driver \SystemRoot\system32\drivers\blbdrive.sys
    Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
    Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
    Loaded driver \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Loaded driver \SystemRoot\system32\drivers\HDAudBus.sys
    Loaded driver \SystemRoot\system32\drivers\usbehci.sys
    Loaded driver \SystemRoot\system32\DRIVERS\athrx.sys
    Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
    Loaded driver \SystemRoot\system32\drivers\sdbus.sys
    Loaded driver \SystemRoot\system32\drivers\rimssne64.sys
    Loaded driver \SystemRoot\system32\drivers\1394ohci.sys
    Loaded driver \SystemRoot\system32\drivers\risdsne64.sys
    Loaded driver \SystemRoot\system32\DRIVERS\yk62x64.sys
    Loaded driver \SystemRoot\system32\drivers\i8042prt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
    Loaded driver \SystemRoot\system32\DRIVERS\Apfiltr.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\system32\drivers\SFEP.sys
    Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
    Loaded driver \SystemRoot\system32\drivers\CmBatt.sys
    Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys
    Loaded driver \SystemRoot\system32\drivers\TucbAudio.sys
    Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
    Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
    Loaded driver \SystemRoot\system32\drivers\swenum.sys
    Loaded driver \SystemRoot\system32\drivers\WmBEnum.sys
    Loaded driver \SystemRoot\system32\drivers\WmXlCore.sys
    Loaded driver \SystemRoot\system32\drivers\umbus.sys
    Did not load driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Loaded driver \SystemRoot\system32\drivers\nvhda64v.sys
    Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
    Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ArcSoftKsUFilter.sys
    Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
    Loaded driver \SystemRoot\system32\drivers\luafv.sys
    Loaded driver \SystemRoot\system32\DRIVERS\eamon.sys
    Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
    Did not load driver \SystemRoot\system32\DRIVERS\MpFilter.sys
    Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
    Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
    Loaded driver \SystemRoot\system32\drivers\HTTP.sys
    Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
    Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    Loaded driver \SystemRoot\system32\DRIVERS\epfwwfpr.sys
    Loaded driver \SystemRoot\system32\DRIVERS\NisDrvWFP.sys
    Loaded driver \SystemRoot\system32\drivers\peauth.sys
    Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
    Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
    Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
    Loaded driver \SystemRoot\system32\drivers\WmVirHid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\WUDFRd.sys

    Monday, November 26, 2012 6:18 PM

Answers

  • Hi,

    Please run System File Checker tool and see how it works.

    If the issue persists, please move on the next step to perform an In-Place upgrade to repair system.

    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    http://support.microsoft.com/kb/2255099


    Tracy Cai

    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, December 4, 2012 9:20 AM
    Wednesday, November 28, 2012 5:54 AM