none
sevice pack 1 for windows 7 32 bit RRS feed

  • Question

  • hello there i am haveing trubble installing sp1 for windows 7 it downloads but it says 0% complete for a while then shoots to 99% complete then it trys to instal gets about 4% into it then says failed to install and an error message comes up i click on the ? mark and it says i have someting missing for it to compete but recently i had to restore my laptop to an earlyer date and since then i cant instal it i can get other updates just not sp1 please help me
    Saturday, March 5, 2011 3:34 PM

Answers

  • Hi,

    to see the cause of Windows 7 update/SP failures, we must look for error messages in the file CBS.log.

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Saturday, March 5, 2011 4:19 PM

All replies

  • Hi,

    to see the cause of Windows 7 update/SP failures, we must look for error messages in the file CBS.log.

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Saturday, March 5, 2011 4:19 PM
  • am not sure what you mean if i get the error code and paste it on hear could u tell me what i need to fix it please
    Sunday, March 6, 2011 12:40 AM
  • you must upload the log file, otherwise I can't help you.

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Sunday, March 6, 2011 1:29 PM
  • am not sure how i do that thort :/ can u do a step by step please
    Monday, March 7, 2011 3:14 PM
  • I told you it already. Copy the files to your document fodler, zip them all into a zip file and upload the zip.

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Monday, March 7, 2011 3:48 PM
  • i know you have but  i dont know how to get the file from my error all i get is get help with this and it takes me to a website
    Monday, March 7, 2011 5:30 PM
  • are you the same user with a new account?

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Monday, March 7, 2011 7:59 PM