Domain of sender address <name.name@domainex.be> does not exist


  • Dear,

    I have a problem I can't solve.

    I've checked everything for two days now. This is my last hope.

    Thanks in advance.

    This is the code:


    From: Microsoft Exchange 
    Sent: woensdag 9 juni 2010 11:20
    To: Jan Goesaert
    Subject: Undeliverable: RE: Pascale Palinckx - tel conf

    Delivery has failed to these recipients or distribution lists:

    An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

    The following organization rejected your message: mornm01-in.agfa.com.


    Sent by Microsoft Exchange Server 2007

    Diagnostic information for administrators:

    Generating server: axxesex.axxes.lan

    mornm01-in.agfa.com #553 #5.1.8 Domain of sender address <Jan.Goesaert@atrecruitment.be> does not exist ##

    Original message headers:

    Received: from axxesex.axxes.lan ([]) by axxesex.axxes.lan
    ([]) with mapi; Wed, 9 Jun 2010 11:20:15 +0200
    From: Jan Goesaert <Jan.Goesaert@atrecruitment.be>
    To: "'christine.bertels@agfa.com'" <christine.bertels@agfa.com>
    Date: Wed, 9 Jun 2010 11:20:14 +0200
    Subject: RE: Pascale Palinckx - tel conf
    Thread-Topic: Pascale Palinckx - tel conf
    Thread-Index: AcsHH9OS1vu7695HSSC2L4DuhNTRFgAgpKEg
    Message-ID: <FC7B4093F77F6C4EBA0E9F76FB5B6EA44B6D83C2DC@axxesex.axxes.lan>
    References: <OFB47DC12F.33ACA085-ONC125773C.00555A77-C125773C.00555BF9@agfa.com>
    In-Reply-To: <OFB47DC12F.33ACA085-ONC125773C.00555A77-C125773C.00555BF9@agfa.com>
    Accept-Language: en-US, nl-BE
    Content-Language: en-US
    X-MS-Has-Attach: yes
    acceptlanguage: en-US, nl-BE
    Content-Type: multipart/related;
    MIME-Version: 1.0

    • Edited by Koen DSP Wednesday, June 09, 2010 10:18 AM
    Wednesday, June 09, 2010 10:11 AM

All replies

  • ps. I've changed the real e-mails to dummy's.
    Wednesday, June 09, 2010 10:12 AM
  • They are testing your domain atrecruitment.be, and have decided it doesn't exist. Many organisations perform this test. I notice that MX records exist, but not A or CNAME. Probably they are performing the test by trying to resolve it to an IP address, which will fail.

    Solve the problem by creating a CNAME atrecruitement.be -> www.atrecruitment.be.

    Also, It is not uncommon for organisations to just block out whole countries by trashing the DNS entries in their local DNS server. Russia, Vietnam and China are favourites for that treatment. Usually the purpose is to prevent website access by staff, but it may have this as a side effect. I would not expect Belgium to be included though!



    P.S. See comment below. You need to create a new CNAME so that atrecruitement.be becomes an alias for www.atrecruitment.be. You do not need to change the record for www.atrecruitment.be.

    • Proposed as answer by Benhaha Wednesday, June 09, 2010 11:34 AM
    • Unproposed as answer by Koen DSP Thursday, June 10, 2010 7:48 AM
    • Proposed as answer by Benhaha Friday, June 11, 2010 4:02 PM
    • Edited by Benhaha Friday, June 11, 2010 4:03 PM
    Wednesday, June 09, 2010 10:59 AM
  • Dear,

    I allready have a A Host that directs www to the IP of the server involved.

    Do I have to create a CNAME? Because when you surf www.atrecruitment.be it works.




    Wednesday, June 09, 2010 1:13 PM
  • Checked again today after I changed the A host to a CNAME. But the error remains.


    I mailed with my @atrecruitment.be address and it works.


    Don't know what is happening. Can someone help me?

    Thursday, June 10, 2010 7:48 AM
  • I did not say change the A to a CNAME. I said create an additional CNAME.

    You need to be able to resolve the name atrecruitment.be to some sort of IP address. At present it doesn't resolve to any address.

    > nslookup atrecruitment.be
    Server:  ***************
    Address:  10.*****

    Name:    atrecruitment.be

    It isn't returning an address. You need to make it return an address - the obvious way to do this is to make it an alias for www.atrecruitment.be.


    • Proposed as answer by Benhaha Friday, June 11, 2010 4:02 PM
    • Unproposed as answer by Koen DSP Thursday, June 17, 2010 8:21 AM
    Friday, June 11, 2010 4:00 PM
  • I get an error when I want to create an additional CNAME.




    Mailserver is AXXESEX and has an IP


    What can I do? Or should I delete an entry?



    Thursday, June 17, 2010 8:27 AM