There is a piece of software or some process that is running on the laptop. You can download tools @
http://technet.microsoft.com/en-us/sysinternals/default to help analyze the problem. It is virtually impossible to say exactly what is causing the problem without some analysis
and some trouble shooting.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”