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Windows 8.1 won't start RRS feed

  • Question

  • I installed the update from de Store on Friday 18. Today Sunday 20, I restarted Windows and it crashes while loading. 

    To restore it asked me for the media disk with some files it needs but I could't find the iso. As far as I know the only method to update was the Store. I try inserting Windows 8 but it didn't work. 

    I can start on Safe Mode.

    What can I do?

    Dell XPS14Z Intel Core i7. 6 GB RAM. 

    Thanks. 

    Monday, October 21, 2013 3:45 AM

Answers

  • update or remove the driver nvkflt.sys (looks like a nvidia driver):

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    
    
    
    STACK_TEXT:  
    0x0
    nvkflt
    0x0
    0x0
    0x0
    
    
    IMAGE_NAME:  nvkflt.sys
    
    FAILURE_ID_HASH_STRING:  km:av_null_ip_nvkflt+37c2
      
        Loaded symbol image file: nvkflt.sys
        Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
        Image name: nvkflt.sys
        Timestamp:        Tue Oct 02 20:21:49 2012 


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by Jessica_Deen Monday, October 21, 2013 9:07 PM
    • Marked as answer by Karen Hu Tuesday, November 5, 2013 2:16 AM
    Monday, October 21, 2013 8:55 PM

All replies

  • boot into safe mode (with network) and upload the dmp files from C:\Widows\Minidump

    "A programmer is just a tool which converts caffeine into code"

    Monday, October 21, 2013 5:07 AM
  • I compressed all the dumps. 

    https://skydrive.live.com/redir?resid=E39CF613E890A740!14867&authkey=!AK0-Ss6z2LcPSTw

    Thanks. 

    Monday, October 21, 2013 1:14 PM
  • update or remove the driver nvkflt.sys (looks like a nvidia driver):

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    
    
    
    STACK_TEXT:  
    0x0
    nvkflt
    0x0
    0x0
    0x0
    
    
    IMAGE_NAME:  nvkflt.sys
    
    FAILURE_ID_HASH_STRING:  km:av_null_ip_nvkflt+37c2
      
        Loaded symbol image file: nvkflt.sys
        Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
        Image name: nvkflt.sys
        Timestamp:        Tue Oct 02 20:21:49 2012 


    "A programmer is just a tool which converts caffeine into code"

    • Proposed as answer by Jessica_Deen Monday, October 21, 2013 9:07 PM
    • Marked as answer by Karen Hu Tuesday, November 5, 2013 2:16 AM
    Monday, October 21, 2013 8:55 PM