none
Knowlege Base for SharePoint Online

    Question

  • Hi All, 

    is there any good Knowledge base solutions for SharePoint Online. I looked at the Wiki but it does not serve the purpose as I dont get the treeview structure on the left hand side. 

    Can you please recommend Knowledge Base for SharePoint Online?

    Regards,

    RK


    Radhakrishna

    Thursday, April 7, 2016 2:35 PM

Answers

  • hey, 

    take a look this link https://support.office.com/en-us/article/Using-templates-to-create-different-kinds-of-SharePoint-sites-449eccec-ff99-4cf3-b62e-dcfee37e8da4?ui=en-US&rs=en-US&ad=US

    Enterprise Wiki

    An Enterprise wiki is a publishing site for sharing and updating large volumes of information across an enterprise. If your organization needs a large, centralized knowledge repository that is designed to both store and share information on an enterprise-wide scale, consider using an Enterprise wiki.

    An Enterprise wiki is often a repository for an organization's knowledge, which otherwise might not be saved for future use. You can use an Enterprise wiki to promote informal learning and share tips with other users, which can reduce the need for formal training or continuous IT support.

    and 

     In a Document Center site you can create a type of archive called knowledge base archives. Typically, knowledge bases contain single versions of documents, and a site can potentially contain up to 10 million files.

    So if you don´t have the tamplate of knoladge base you can use Enterprise Wiki and data center. 

    Thanks


    Fábio Carvalho http://fcsharepoint.com

    Monday, April 11, 2016 11:05 PM
  • Probably you can achieve that by using navigation settings under Look and feel. Since you are using Enterprise Wiki site your publishing feature should already be turned on I am assuming. (Gear Icon --> Site Settings --> Navigation (under Look and Feel).

    What you would do is create the site and then add pages. Once all pages are created you will go to navigation settings and then click Show Pages option under Current Navigation with Structural Navigation: Display only the navigation items below the current site  option selected.

    You will still need to write some CSS to clean up your current navigation (e.g. Site Contents etc.) but I am sure you can achieve what MSDN example looks like. 

    You would not get the breadcrumb out of the box like how its been at MSDN site but see if that is something like following works with SharePoint Online.

    http://academy.bindtuning.com/lets-bring-the-breadcrumb-back-to-sharepoint-2013/

    Wednesday, April 20, 2016 10:48 PM
    Moderator

All replies

  • hey, 

    take a look this link https://support.office.com/en-us/article/Using-templates-to-create-different-kinds-of-SharePoint-sites-449eccec-ff99-4cf3-b62e-dcfee37e8da4?ui=en-US&rs=en-US&ad=US

    Enterprise Wiki

    An Enterprise wiki is a publishing site for sharing and updating large volumes of information across an enterprise. If your organization needs a large, centralized knowledge repository that is designed to both store and share information on an enterprise-wide scale, consider using an Enterprise wiki.

    An Enterprise wiki is often a repository for an organization's knowledge, which otherwise might not be saved for future use. You can use an Enterprise wiki to promote informal learning and share tips with other users, which can reduce the need for formal training or continuous IT support.

    and 

     In a Document Center site you can create a type of archive called knowledge base archives. Typically, knowledge bases contain single versions of documents, and a site can potentially contain up to 10 million files.

    So if you don´t have the tamplate of knoladge base you can use Enterprise Wiki and data center. 

    Thanks


    Fábio Carvalho http://fcsharepoint.com

    Monday, April 11, 2016 11:05 PM
  • Hi Fábio,

    Thanks for the reply, let me try this out and update on this thread. 

    Regards,

    RK


    Radhakrishna

    Wednesday, April 13, 2016 1:01 PM
  • Hi 

    Is there something like MSDN library? For e.g. https://msdn.microsoft.com/en-us/library/hh156513.aspx 

    If you click above link you will see information about "Async". You will also get navigation on the left hand for other topics and bread crumb on top, basically you can navigate easily. Every link on the left hand corresponding to an article in MSDN

    If I try to relate this functionality with Wiki library, every page would like an article in MSDN library and it would be good if those pages listed on the left hand navigation. 

    My goal here is to publish material on SharePoint and allow business users to access those pages with ease of navigation. Right now navigation is lost. 

    Regards,

    RK




    Radhakrishna

    Wednesday, April 20, 2016 8:13 PM
  • Probably you can achieve that by using navigation settings under Look and feel. Since you are using Enterprise Wiki site your publishing feature should already be turned on I am assuming. (Gear Icon --> Site Settings --> Navigation (under Look and Feel).

    What you would do is create the site and then add pages. Once all pages are created you will go to navigation settings and then click Show Pages option under Current Navigation with Structural Navigation: Display only the navigation items below the current site  option selected.

    You will still need to write some CSS to clean up your current navigation (e.g. Site Contents etc.) but I am sure you can achieve what MSDN example looks like. 

    You would not get the breadcrumb out of the box like how its been at MSDN site but see if that is something like following works with SharePoint Online.

    http://academy.bindtuning.com/lets-bring-the-breadcrumb-back-to-sharepoint-2013/

    Wednesday, April 20, 2016 10:48 PM
    Moderator
  • Hi Amit

    Thanks for the reply. 

    I tried Enterprise wiki but have not tried to navigation site settings. I will try and update findings here. 


    Regards,

    RK


    Radhakrishna

    Monday, May 9, 2016 3:46 PM