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How to fix SP2010 Correlation errors. RRS feed

  • Question

  • when you try and create a new folder on a site in SP it throws an error unexpected error has occurred.  Correlation ID:  6544015-cd95-4f46-8119-21062999c67b error when trying to create a new folder on site.  Not sure how to fix the error.  This only happens to a particular dept site.
    Wednesday, October 3, 2012 2:24 PM

Answers

  • Take the correlation ID and look it up in the SharePoint logs.  They are stored by default in c:\program files\common files\Microsoft shared\web server extensions\14\logs.

    Once you find the correlation ID you will find more information on the error that is occurring.  You'll use that information to fix the error.


    Paul Stork SharePoint Server
    MVP Senior Solutions Architect: BlueChip Consulting Group
    Blog: http://dontpapanic.com/blog
    Twitter: Follow @pstork
    Please remember to mark your question as "answered" if this solves your problem.

    • Proposed as answer by R Y Sri Varshan Wednesday, October 3, 2012 5:15 PM
    • Marked as answer by star.wars Friday, October 12, 2012 6:03 AM
    Wednesday, October 3, 2012 2:35 PM
  • You can configure SharePoint 2010 Diagnostic Logging

    http://technet.microsoft.com/en-us/library/cc288649(v=office.12).aspx

    This would give you more details in the Event Log


    Please mark the replies as answers if they help or unmark if not.

    • Marked as answer by star.wars Friday, October 12, 2012 6:03 AM
    Wednesday, October 3, 2012 4:52 PM

All replies

  • Use this guidance to find out what the actual error is. Post details back here and we might be able to help further;

    http://sharepoint.microsoft.com/blogs/GetThePoint/Lists/Posts/Post.aspx?ID=353


    w: http://www.the-north.com/sharepoint | t: @JMcAllisterCH | c: http://www.b-i.com

    Wednesday, October 3, 2012 2:29 PM
  • Take the correlation ID and look it up in the SharePoint logs.  They are stored by default in c:\program files\common files\Microsoft shared\web server extensions\14\logs.

    Once you find the correlation ID you will find more information on the error that is occurring.  You'll use that information to fix the error.


    Paul Stork SharePoint Server
    MVP Senior Solutions Architect: BlueChip Consulting Group
    Blog: http://dontpapanic.com/blog
    Twitter: Follow @pstork
    Please remember to mark your question as "answered" if this solves your problem.

    • Proposed as answer by R Y Sri Varshan Wednesday, October 3, 2012 5:15 PM
    • Marked as answer by star.wars Friday, October 12, 2012 6:03 AM
    Wednesday, October 3, 2012 2:35 PM
  • User is trying to create a 'new folder' in the site under the shared documents library.

    any assistance is greatly appreciated as I know nothing about SP designer or how to troubleshoot this error.  I did locate the logs  and  viewing over them located the correlation ID it gave me.  Viewing over logs the only 'error' I saw in the messages was - Application error when access /depts/Athletics/Shared Documents/Forms/Upload.aspx, Error='https://myoffice.xxxx.edu/_layouts/images/blank.gif' is not a valid virtual path.  -  This does not tell me much.  Again, I'm at a lost of what I'm suppose to be looking for. 

    event ID 8nca

    Category:  General

    Process:  w3wp.exe

    Thread: 0x1E60

    Many thanks - Melisa


    • Edited by melisa68 Wednesday, October 3, 2012 3:47 PM
    Wednesday, October 3, 2012 3:34 PM
  • You can configure SharePoint 2010 Diagnostic Logging

    http://technet.microsoft.com/en-us/library/cc288649(v=office.12).aspx

    This would give you more details in the Event Log


    Please mark the replies as answers if they help or unmark if not.

    • Marked as answer by star.wars Friday, October 12, 2012 6:03 AM
    Wednesday, October 3, 2012 4:52 PM
  • Any feedback on this error "https://myoffice.xxxx.edu/_layouts/images/blank.gif' is not a valid virtual path"

    I get the exact same thing, on my environment this occurs after an SP2007 to 2010 migrations and on some sites (not all)

    All the sites are in SP2010 layout

    Tuesday, January 8, 2013 8:57 AM
  • Ditto here.  /_layouts/images/blank.gif is not a valid virtual path.  Is this a known problem?
    Thursday, March 28, 2013 5:34 PM
  • Same problem here, exactly the same. When user tries to create new folder I got this error in the  ULS. Logging is set on VERBOSE, there is only this about the error:

    Application error when access /app/rizenadokumentace/Prirucky/Forms/Upload.aspx, Error='http://sharepoint.nt.csa.cz/_layouts/images/blank.gif' is not a valid virtual path. 

    at System.Web.VirtualPath.Create(String virtualPath, VirtualPathOptions options)   

    at System.Web.UI.TemplateControlDependencyParser.ProcessMainDirectiveAttribute(String deviceName, String name, String value)   

    at System.Web.UI.DependencyParser.ProcessMainDirective(IDictionary mainDirective)   

    at System.Web.UI.PageDependencyParser.ProcessDirective(String directiveName, IDictionary directive)   

    at System.Web.UI.DependencyParser.ParseString(String text)   

    at System.Web.UI.DependencyParser.ParseFile(String physicalPath, VirtualPath virtualPath)   

    at System.Web.UI.DependencyParser.GetVirtualPathDependencies()   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.CalculateFileDependencies(HttpContext context, SPRequestModuleData basicRequestData, ICollection& directDependencies, ICollection& childDependencies)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureDependencies(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureCacheKeyAndViewStateHash(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.GetVirtualPathProviderCacheKey(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)   

    at Microsoft.SharePoint.Publishing.Internal.CmsVirtualPathProvider.GetCacheKey(String virtualPath)   

    at System.Web.Compilation.BuildManager.GetCacheKeyFromVirtualPath(VirtualPath virtualPath, Boolean& keyFromVPP)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)   

    at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   

    And second error:

    System.Web.HttpException: 'http://sharepoint.nt.csa.cz/_layouts/images/blank.gif' is not a valid virtual path.  

    at System.Web.VirtualPath.Create(String virtualPath, VirtualPathOptions options)   

    at System.Web.UI.TemplateControlDependencyParser.ProcessMainDirectiveAttribute(String deviceName, String name, String value)   

    at System.Web.UI.DependencyParser.ProcessMainDirective(IDictionary mainDirective)   

    at System.Web.UI.PageDependencyParser.ProcessDirective(String directiveName, IDictionary directive)   

    at System.Web.UI.DependencyParser.ParseString(String text)   

    at System.Web.UI.DependencyParser.ParseFile(String physicalPath, VirtualPath virtualPath)   

    at System.Web.UI.DependencyParser.GetVirtualPathDependencies()   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.CalculateFileDependencies(HttpContext context, SPRequestModuleData basicRequestData, ICollection& directDependencies, ICollection& childDependencies)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureDependencies(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureCacheKeyAndViewStateHash(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.GetVirtualPathProviderCacheKey(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)   

    at Microsoft.SharePoint.Publishing.Internal.CmsVirtualPathProvider.GetCacheKey(String virtualPath)   

    at System.Web.Compilation.BuildManager.GetCacheKeyFromVirtualPath(VirtualPath virtualPath, Boolean& keyFromVPP)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)   

    at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   

    Reboot and IISreset did not solve this issue.

    Tuesday, July 2, 2013 8:13 AM
  • Any updates on the above issue....Even I am facing the same...help will be highly appreciated

    Monday, December 9, 2013 3:40 PM
  • Create a new thread, unfortunately this one has such a vague title it is next to useless as a way to get more help on a topic. If you include information including:

    • What you were trying to do
    • What went wrong
    • What should have happened
    • Any error messages that were included

    We will try to help.

    Monday, December 9, 2013 3:46 PM
  • Hi,

    exactly the same error in one of our site.

    any updates?

    1. tried to create a new folder

    2. getting unexpected error on click of new folder. its not happening on all document libraries. i found only one as of now

    3. it should open the create new folder dialog

    4. This is the error message logged in ULS

    System.Web.HttpException: 'http://portal.net/_layouts/images/blank.gif' is not a valid virtual path.  

    at System.Web.VirtualPath.Create(String virtualPath, VirtualPathOptions options)   

    at System.Web.UI.TemplateControlDependencyParser.ProcessMainDirectiveAttribute(String deviceName, String name, String value)   

    at System.Web.UI.DependencyParser.ProcessMainDirective(IDictionary mainDirective)   

    at System.Web.UI.PageDependencyParser.ProcessDirective(String directiveName, IDictionary directive)   

    at System.Web.UI.DependencyParser.ParseString(String text)   

    at System.Web.UI.DependencyParser.ParseFile(String physicalPath, VirtualPath virtualPath)   

    at System.Web.UI.DependencyParser.GetVirtualPathDependencies()   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.CalculateFileDependencies(HttpContext context, SPRequestModuleData basicRequestData, ICollection& directDependencies, ICollection& childDependencies)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureDependencies(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureCacheKeyAndViewStateHash(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.GetVirtualPathProviderCacheKey(HttpContext context, SPRequestModuleData requestData)   

    at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)   

    at Microsoft.SharePoint.Publishing.Internal.CmsVirtualPathProvider.GetCacheKey(String virtualPath)   

    at System.Web.Compilation.BuildManager.GetCacheKeyFromVirtualPath(VirtualPath virtualPath, Boolean& keyFromVPP)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)   

    at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp, Boolean noAssert)   

    at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)   

    at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()   

    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    Aruna


    • Edited by Aruna Rajan Thursday, December 12, 2013 12:18 PM
    Thursday, December 12, 2013 12:16 PM