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Outbound Source Number Translation RRS feed

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    Hi,

    Is it possible to translate the outbound source number in Lync on a bulk basis?   Through the control panel there is the option to set the caller ID to a specific number but what I want to do is translate the first 7 digits for example and leave the last 3?

    The reason is that I intend to run this alongside an Avaya system and for the moment need it so that when the Lync users dial out they present their Avaya DDI.

    I can't seem to find any realistic way of doing this for approx 600 users.

    Thanks

    Thursday, August 2, 2012 11:01 AM

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    J,

    You cannot do this on Lync server side. However, if I understand correctly, Lync sits behind Avaya and so, you could manipulate the outbound Caller ID on Avaya side, before the call is passed to PSTN.

    Drago

    http://www.lynclog.com

    • Proposed as answer by Sean_Xiao Monday, August 6, 2012 5:36 AM
    • Marked as answer by J_2010 Monday, August 6, 2012 4:02 PM
    Thursday, August 2, 2012 12:24 PM

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    J,

    You cannot do this on Lync server side. However, if I understand correctly, Lync sits behind Avaya and so, you could manipulate the outbound Caller ID on Avaya side, before the call is passed to PSTN.

    Drago

    http://www.lynclog.com

    • Proposed as answer by Sean_Xiao Monday, August 6, 2012 5:36 AM
    • Marked as answer by J_2010 Monday, August 6, 2012 4:02 PM
    Thursday, August 2, 2012 12:24 PM
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    You can achive the desired functionality with Lync Server 2013.

    Check out "Translating Outbound Dial Strings" section on http://technet.microsoft.com/en-us/library/gg412757(v=ocs.15).aspx

    Turgay

    Thursday, August 2, 2012 6:23 PM