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Can't install updates nor SP1 RRS feed

  • Question

  •  

    Hi

    Have a problem when using windows update (windows Vista Ultimate) get't a "Some updatess were not installed

    Code 80071A91"

     

    On the technet there was a resulotion (that din't work)

    cd /d %SystemRoot%\System32\SMI\Store\Machine
    attrib -s -h *
    del *.blf
    del *.regtrans-ms 

    also tried the following without any result

    • fsutil resource setautoreset true c:\
    • Chkdsk
    • sfc /scannow

    When applying the SP1 I get's the same error message

    0x80071A91

     

    Is there anyone that can help me??

     

    Regards

    Nick

     

    Saturday, May 10, 2008 7:11 AM

Answers

  • Nick

     

    I couldn't find any useful information associated with that particular error message.

     

    You might want to take advantage of the no-charge, unlimited email support that Microsoft is offering for Windows Update problems.

     

    Here is the link.

     

    Microsoft Windows Update: No-charge: Unlimited support requests.
    https://support.microsoft.com/oas/default.aspx?gprid=6527



    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, May 11, 2008 2:41 AM
    Moderator
  • Hi Nick,

     

    I suggest performing an In-place Upgrade of Windows Vista and then install Windows Vista Service Pack 1.

     

    Please understand that normally an In-place Upgrade of Windows Vista will only reinstall your system files and not affect your personal files and programs.

     

    1. Boot into Windows Vista.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

     

    If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

    If Windows does not automatically detect the DVD, follow these steps:

     

    a. Click Start, click Run, type Drive:\setup.exe, and then click OK.

     

    Note Drive is the drive letter of the computer's DVD drive.

    b. Click Install now.

     

    4. When you reach the Which type of installation to you want? screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Note: We may need to reactivate the system after the upgrade.

     

    Then please try to install Windows Vista Service Pack 1 and other updates.

     

    Hope it helps.

     

    Tim Quan - MSFT

     

    Monday, May 12, 2008 3:53 AM
    Moderator

All replies

  • Nick

     

    I couldn't find any useful information associated with that particular error message.

     

    You might want to take advantage of the no-charge, unlimited email support that Microsoft is offering for Windows Update problems.

     

    Here is the link.

     

    Microsoft Windows Update: No-charge: Unlimited support requests.
    https://support.microsoft.com/oas/default.aspx?gprid=6527



    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, May 11, 2008 2:41 AM
    Moderator
  • Hi Nick,

     

    I suggest performing an In-place Upgrade of Windows Vista and then install Windows Vista Service Pack 1.

     

    Please understand that normally an In-place Upgrade of Windows Vista will only reinstall your system files and not affect your personal files and programs.

     

    1. Boot into Windows Vista.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

     

    If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

    If Windows does not automatically detect the DVD, follow these steps:

     

    a. Click Start, click Run, type Drive:\setup.exe, and then click OK.

     

    Note Drive is the drive letter of the computer's DVD drive.

    b. Click Install now.

     

    4. When you reach the Which type of installation to you want? screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Note: We may need to reactivate the system after the upgrade.

     

    Then please try to install Windows Vista Service Pack 1 and other updates.

     

    Hope it helps.

     

    Tim Quan - MSFT

     

    Monday, May 12, 2008 3:53 AM
    Moderator