Ms project 2010 is crashing again and again due to different activities . RRS feed

  • Question

  • Many Ms project users of our company facing below issue:

    We also have service pack 1 installed as well as Cummulative Update (14.0.6137.5000).

    When they change the date of any task or enter new task. Ms Project 2010 is crashed or any other activity. e.t.c

    Wheather Ms Project is connected with Project Server or we are doing locally and open new project.

    Is this microsoft bug or what is the solution of this .

    If we check on google . There are many causes of this issue on net and many solutions.

    Tuesday, April 29, 2014 11:06 AM

All replies

  • John.Eddie --

    I would recommend you try a couple of things:

    • Go to the Control Panel and run a Repair operation on your copy of Microsoft Project 2010.
    • Install Service Pack 2, which is the latest SP for Microsoft Project 2010.

    Just a couple of idea.  Hope this helps.

    Dale A. Howard [MVP]

    Tuesday, April 29, 2014 11:11 AM
  • But the Ms project 2010 crashes not in all user PC.

    It's working normally in many users PC.

    On server side. we set versions of (14.0.6137.5000).

    If we install SP2 in few PC's. then Ms Project 2010 will not run because version specification will be different than server side.

    Tuesday, April 29, 2014 11:42 AM
  • John.Eddie --

    Well, try running a repair of Microsoft Project 2010 on the PCs where the software crashes all the time.  At least try that much to see if this resolves the problem.  Hope this helps.

    Dale A. Howard [MVP]

    Tuesday, April 29, 2014 11:50 AM
  • John.Eddie,

    In addition to Dale's advice on SP2, try following steps

    • Close Project Pro
    • Navigate to following path  and rename existing Global.Mpt file
    • C:\Users\{User ID}\AppData\Roaming\Microsoft\MS Project\14\1033
    • Re-launch Project pro to validate the behavior.

    Hrishi Deshpande Senior Consultant

    Tuesday, April 29, 2014 3:07 PM