Asked by:
mails delivery delayed/stuck in draft or outbox in owa or outlook.
Question
-
We have primary site and DR site in single DAG over MPLS link. All users are connected to primary site. When the link between primary and DR is at high latency the mail which is sent from user OWA or Outllok delayed in draft or outbox in OWA or Outlook respectively. However when the MPLS link is completely down means timed out, the mail delivery is very quick.
Even I have this issue when I send an email to myself or any internal users within same database.
I have Posted message tracking log of one test mail with 1 MB attachment.
RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:29 AM
ClientIp :
ClientHostname : primarymbx02.domain.local
ServerIp :
ServerHostname : drmbx01
SourceContext : cb495828-7adc-4db1-9a9e-63f774291658
ConnectorId :
Source : SMTP
EventId : HARECEIVE
InternalMessageId : 47880295415834
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7875015
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp :
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[DeliveryPriority, Low], [PrioritizationReason, ShadowRedundancy], [AccountForest,
domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:33 AM
ClientIp :
ClientHostname :
ServerIp :
ServerHostname : drmbx01
SourceContext : ExplicitlyDiscarded;cb495828-7adc-4db1-9a9e-63f774291658
ConnectorId :
Source : SMTP
EventId : HADISCARD
InternalMessageId : 47880295415834
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7875015
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp :
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[DeliveryPriority, Low], [PrioritizationReason, ShadowRedundancy], [AccountForest,
domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:31 AM
ClientIp :
ClientHostname : primarymbx02.domain.local
ServerIp :
ServerHostname : primarymbx01
SourceContext : 08D64F17353373C2;2018-11-21T04:08:30.527Z;ClientSubmitTime:2018-11-21T04:07:51.887Z
ConnectorId :
Source : STOREDRIVER
EventId : DELIVER
InternalMessageId : 9251359555614
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7877397
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp : 10.163.180.74
MessageInfo : 2018-11-21T04:07:51.902Z;SRV=primarymbx01.domain.local:TOTAL-SUB=0.342|SA=0.046|MTSS-PEN=
0.297(MTSSD-PEN=0.297(MTSSDA=0.003|MTSSDC=0.237|SDSSO-PEN=0.025 (SMSC=0.020|MTSSDM-PEN=0.004)
));SRV=primarymbx02.domain.local:TOTAL-HUB=38.063|SMR=37.165(SMRDI=0.185|SMRC=36.979(SMRC
L=0.160|X-SMRCR=36.983))|CAT=0.864(CATOS=0.189 (CATSM=0.189(CATSM-RMS Decryption
Agent=0.024|CATSM-Malware Agent=0.142|CATSM-RMS Encryption Agent=0.021
))|CATRESL=0.022|CATORES=0.605(CATRS=0.605(CATRS-Prioritization Agent=0.021|CATRS-Transport
Rule Agent=0.169 (X-ETRLD=0.023|X-ETREX=0.144)|CATRS-Index Routing
Agent=0.413))|CATORT=0.021(CATRT=0.021 (CATRT-RMS Encryption Agent=0.021))|CATCC=0.020|CATFIN
=0.003)|QDM=0.049;SRV=primarymbx01.domain.local:TOTAL-DEL=0.734|SMR=0.195(SMRDI=0.195)|SD
D=0.525(SDDSINI=0.018|SDDSPCR=0.048(SDDCC=0.048)|SDDSPCS=0.003(SDDOS=0.003)|SDDPM=0.072(SDDPM
-Conversations Processing Agent=0.023|SDDPM-People I Know Classification
Agent=0.001|SDDPM-Mailbox Rules Agent=0.010|SDDPM-Index Delivery
Agent=0.035)|SDDSCMG=0.353(SDDCMM=0.004)|SDDCM=0.001(SDDCM-Message Records Management
Delivery Agent=0.001)|SDDSDMG=0.024(SDDR=0.024)|X-SDDAD=0.002|X-SDDS=0.264)
MessageLatency : 00:00:39.1560000
MessageLatencyType : EndToEnd
EventData : {[IncludeInSla, False], [SlaExclusionReason, AccMsgSizeThresholdExceeded],
[MailboxDatabaseGuid, 04b7fec9-eb30-44eb-b619-c74310a16827], [Mailboxes,
fc7f7757-1ec5-4eb6-a66e-a9244c99bcd5], [StoreObjectIds, AAAAADf1meo63RNDk5ELr59PoOIHALuIKTV0i
4xElGHWdJ4r09UAAAAAAQwAALuIKTV0i4xElGHWdJ4r09UAAOedvkgAAA==], [FromEntity, Hosted],
[ToEntity, Hosted], [P2RecipStat, 0.048/1], [MsgRecipCount, 1], [SubRecipCount, 1],
[DeliveryLatency, 39.140], [AttachCount, 2], [E2ELatency, 39.156], [DeliveryPriority, Low],
[PrioritizationReason, AMS:7875026/1048576|ARC:2/500], [AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:07:52 AM
ClientIp : 192.168.198.2
ClientHostname : primarymbx01.domain.local
ServerIp : 192.168.198.2
ServerHostname : primarymbx01
SourceContext : MDB:04b7fec9-eb30-44eb-b619-c74310a16827, Mailbox:fc7f7757-1ec5-4eb6-a66e-a9244c99bcd5,
Event:175078028, MessageClass:IPM.Note, CreationTime:2018-11-21T04:07:51.902Z,
ClientType:MOMT, SubmissionAssistant:MailboxTransportSubmissionEmailAssistant,
ServerMdbConnectionId:08D64F1774B739A8
ConnectorId :
Source : STOREDRIVER
EventId : RECEIVE
InternalMessageId : 210
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {To}
TotalBytes : 7874058
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp : 10.163.180.74
MessageInfo : 04I:
MessageLatency :
MessageLatencyType : None
EventData : {[MailboxDatabaseGuid, 04b7fec9-eb30-44eb-b619-c74310a16827], [ItemEntryId, 00-00-00-00-37-F5
-99-EA-3A-DD-13-43-93-91-0B-AF-9F-4F-A0-E2-07-00-BB-88-29-35-74-8B-8C-44-94-61-D6-74-9E-2B-D3
-D5-00-00-00-00-01-0B-00-00-BB-88-29-35-74-8B-8C-44-94-61-D6-74-9E-2B-D3-D5-00-00-E7-9D-BA-65
-00-00], [DeliveryPriority, Normal], [AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:29 AM
ClientIp : 192.168.198.2
ClientHostname : primarymbx01
ServerIp :
ServerHostname : primarymbx02.domain.local
SourceContext : MDB:04b7fec9-eb30-44eb-b619-c74310a16827, Mailbox:fc7f7757-1ec5-4eb6-a66e-a9244c99bcd5,
Event:175078028, MessageClass:IPM.Note, CreationTime:2018-11-21T04:07:51.902Z,
ClientType:MOMT, SubmissionAssistant:MailboxTransportSubmissionEmailAssistant
ConnectorId :
Source : STOREDRIVER
EventId : SUBMIT
InternalMessageId :
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes :
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath :
Directionality : Originating
TenantId :
OriginalClientIp : 10.163.180.74
MessageInfo : 2018-11-21T04:07:51.902Z;LSRV=primarymbx01.domain.local:TOTAL-SUB=37.530|SA=0.046|MTSS=37
.479(MTSSD=37.479(MTSSDA=0.003|MTSSDC=0.237|SDSSO=37.188(SMSC=0.020|SMS=37.167)|X-MTSSDPL=0.0
04|X-MTSSDSS=0.009))
MessageLatency : 00:00:37.5310000
MessageLatencyType : LocalServer
EventData : {[ItemEntryId, 00-00-00-00-37-F5-99-EA-3A-DD-13-43-93-91-0B-AF-9F-4F-A0-E2-07-00-BB-88-29-35-
74-8B-8C-44-94-61-D6-74-9E-2B-D3-D5-00-00-00-00-01-0B-00-00-BB-88-29-35-74-8B-8C-44-94-61-D6-
74-9E-2B-D3-D5-00-00-E7-9D-BA-65-00-00], [DeliveryPriority, Normal]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:29 AM
ClientIp :
ClientHostname :
ServerIp :
ServerHostname : primarymbx02
SourceContext : drmbx01.domain.local=250 2.6.0
<49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com> [InternalId=47880295415834,
Hostname=drmbx01.domain.local] Queued mail for redundancy
ConnectorId :
Source : SMTP
EventId : HAREDIRECT
InternalMessageId : 9251359555614
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7874818
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp :
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[DeliveryPriority, Normal], [AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:29 AM
ClientIp : 10.163.183.23
ClientHostname : primarymbx01.domain.local
ServerIp : 10.163.183.24
ServerHostname : primarymbx02
SourceContext : 08D64F125D5A6FA7;2018-11-21T04:07:52.229Z;0
ConnectorId : primarymbx02\Default primarymbx02
Source : SMTP
EventId : RECEIVE
InternalMessageId : 9251359555614
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7874818
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp : 10.163.180.74
MessageInfo : 0cI:
MessageLatency :
MessageLatencyType : None
EventData : {[MessageValue, MediumHigh], [Replication, drmbx01], [FirstForestHop,
primarymbx02.domain.local], [FromEntity, Hosted], [DeliveryPriority, Normal],
[AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:30 AM
ClientIp :
ClientHostname : primarymbx02
ServerIp :
ServerHostname :
SourceContext : CatContentConversion
ConnectorId :
Source : AGENT
EventId : AGENTINFO
InternalMessageId : 9251359555614
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {}
TotalBytes : 7875411
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp : 10.163.180.74
MessageInfo :
MessageLatency :
MessageLatencyType : None
EventData : {[AMA, SUM|v=0|action=|error=|atch=2], [AMA, EV|engine=M|v=0|sig=1.281.498.0|name=|file=],
[TRA, ETRP|ruleId=c0177a51-b7ed-4121-b02c-3183e7da53af|st=2016-03-11T14:27:44.0000000Z|ExecW=
24|ExecC=15|Conditions=CP,M.F,0], [TRA, ETRP|ruleId=fbeca1a4-3bb3-4eba-ae14-5f25fa863767|st=2
016-03-11T14:27:43.0000000Z|ExecW=24|ExecC=31|Conditions=IP,M.A,0;IIP,M.F,0], [TRA, ETRP|rule
Id=393aa958-9345-4ad9-b82e-21291733bc9e|st=2016-03-11T14:27:43.0000000Z|ExecW=25|ExecC=31|Con
ditions=IP,M.A,0;IIP,M.F,0], [TRA, ETRP|ruleId=98b340f0-cbdd-48a6-8708-542721056818|st=2016-0
3-11T14:27:43.0000000Z|ExecW=23|ExecC=15|Conditions=IP,M.A,0;IIP,M.F,0], [TRA, ETRP|ruleId=d1
629109-2fa2-4735-b9d6-561470100493|st=2018-10-08T05:32:38.0000000Z|ExecW=23|ExecC=31|Conditio
ns=CP,M.F,0], [TRA, ETRP|ruleId=909d0b48-253e-4841-8bea-33f3cdf988a6|st=2018-10-08T05:32:48.0
000000Z|ExecW=21|ExecC=15|Conditions=CP,M.F,0], [TRA,
ETRI|MsgType=SummaryTnef|Ex=|IsKnown=|FipsStatus=NoFips|AttchUns=|ceErr=|Synth=False-Na-],
[CompCost, |AMA=0], [DeliveryPriority, Low], [PrioritizationReason,
AMS:7875026/1048576|ARC:2/500], [AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003RunspaceId : bb0a6eb0-7f22-466c-8a29-094d9ab28e1e
Timestamp : 11/21/2018 7:08:31 AM
ClientIp : 10.163.183.24
ClientHostname : primarymbx02
ServerIp : 10.163.183.23
ServerHostname : primarymbx01.domain.local
SourceContext : ;250 2.0.0 OK <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
[Hostname=primarymbx01.domain.local];ClientSubmitTime:2018-11-21T04:07:51.887Z
ConnectorId : Intra-Organization SMTP Send Connector
Source : SMTP
EventId : SEND
InternalMessageId : 9251359555614
MessageId : <49cf0e8ce4934112bf1d3e6fa03aeb93@domain.com>
NetworkMessageId : 6eed30da-e3a7-4c36-78b9-08d64f66e84d
Recipients : {shijinglei@domain.com}
RecipientStatus : {250 2.1.5 Recipient OK}
TotalBytes : 7877397
RecipientCount : 1
RelatedRecipientAddress :
Reference :
MessageSubject : test7:07
Sender : shijinglei@domain.com
ReturnPath : shijinglei@domain.com
Directionality : Originating
TenantId :
OriginalClientIp :
MessageInfo : 2018-11-21T04:07:51.902Z;LSRV=primarymbx02.domain.local:TOTAL-HUB=38.811|SMR=37.165(SMRDI
=0.185|SMRC=36.979(SMRCL=0.160|X-SMRCR=36.983))|CAT=0.864(CATOS=0.189(CATSM=0.189(CATSM-RMS
Decryption Agent=0.024|CATSM-Malware Agent=0.142|CATSM-RMS Encryption
Agent=0.021))|CATRESL=0.022|CATORES=0.605(CATRS=0.605(CATRS-Prioritization
Agent=0.021|CATRS-Transport Rule Agent=0.169(X-ETRLD=0.023|X-ETREX=0.144)|CATRS-Index
Routing Agent=0.413))|CATORT=0.021(CATRT=0.021(CATRT-RMS Encryption
Agent=0.021))|CATCC=0.020|CATFIN=0.003)|UNK=0.022|SMSC=0.027|SMS=0.744(SMSMBXD=0.569)
MessageLatency : 00:00:39.1700000
MessageLatencyType : LocalServer
EventData : {[E2ELatency, 39.170], [MsgRecipCount, 1], [IncludeInSla, False], [SlaExclusionReason,
AccMsgSizeThresholdExceeded],
[Microsoft.Exchange.Transport.MailRecipient.RequiredTlsAuthLevel, Opportunistic],
[IsSmtpResponseFromExternalServer, False], [DeliveryPriority, Low], [PrioritizationReason,
AMS:7875026/1048576|ARC:2/500], [AccountForest, domain.local]}
TransportTrafficType : Email
SchemaVersion : 15.01.1466.003Wednesday, November 21, 2018 7:01 AM
All replies
-
This issue finally resolved after disable “ShadowRedundancyEnabled” in Get-Transportconfig. Due to high letancy in remote site, all exchange servers are creating shadow copy of all outgoing emails in all mailbox servers, which was making mail flow slow. Now i am checking solution to work on low latency.
- Proposed as answer by Kyle.XuMicrosoft contingent staff Thursday, November 22, 2018 5:55 AM
Thursday, November 22, 2018 4:26 AM -
Hi Y'kas,
Thanks for your sharing, please be free to mark it as an answer for helping more people.
Regards,
Kyle Xu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.
- Proposed as answer by Kyle.XuMicrosoft contingent staff Tuesday, November 27, 2018 9:49 AM
Thursday, November 22, 2018 6:41 AM
