Lync Vs Cisco CallManger RRS feed

  • Question

  • Hello,

    I have configured a SIP trunk between Cisco CallManager 9.1 and Lync server 2010.

     The users answer and make SIP call by Lync.

    When the user answer a SIP call by Lync , if the another call entry, the telephone and Lync ringing.

    It is possible configure lync or cisco in such a way that when a user respond to the lync on the phone there is busy signal ?


    Monday, November 25, 2013 12:40 PM


  • Hi,

    Actually, you can reject the call of caller by pressing the key and the caller will receive a busy signal.

    Alternatives to busy signal and dial tone are the redirect function on a busy signal, automatic callback, or the use of a voice mailbox.

    More details:


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    Kent Huang
    TechNet Community Support

    • Marked as answer by Kent-Huang Monday, December 2, 2013 5:54 AM
    Wednesday, November 27, 2013 9:06 AM