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  • Question

  • my friend just got an i pad, and sold me her laptop... she rarely hooked it up to the internet and didnt install alot of updates.. as soon as i got it home i hooked it up and started updating... after installing svc pk 3 my computer will not boot past this bsod... "stop 0x0000007e" i found on a forum where using the windows recovery cd i could manually uninstall svc pk 3 with cmd...  my friend could not find any of her software so i figured out how to make a bootable usb windows recovery.. when i get to it it says choose drive that has the windows installtion you want to boot to ..  c: or E: and it asks for a admin. p.w. which i do not have one set... if i choose #2 (e:) i dont have to enter a p.w. however to get on the laptops hard drive (c:) it request an admin p.w. and will not let me by... i am able to get to my bios setup and can see that i do not have an admin p.w. set... also this computer says that it came with vista.. i have a valid licence key and everything.. however she says her college modified the computer to make it more business acceptable and now it has xp pro on it

     

    Thursday, October 27, 2011 6:48 AM

All replies

  • Hello,

    Bug Check Code 0x7E: http://msdn.microsoft.com/en-us/library/ff559239(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Thursday, October 27, 2011 8:46 PM
  • The Stop 0x0000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) indicates that a system thread generated an exception that the error handler did not catch.
    This is a very common bug check, so you must identify to generated exception to correctly interpret it.

    Download and run the program that you find at the following web address

    http://www.nirsoft.net/utils/blue_screen_view.html

    It will collect informations about the crash and the involved modules; post more details here so we can try to uderstand how you can solve this problem.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Friday, October 28, 2011 1:20 PM