Server 2012 with RDP Role does not create new User profile


  • Hi,

    i have Windows 2012 server 64 bit with RDP Role setup. It is part of a domain.

    Existing user can login without any problem to 2012 Server.

    IF i create a new user in Active Directory i get the following error message

    The User Profile Service faile the sign-in

    User profile cannot be loaded

    I create 2-3 different users even with admin rights still no luck. Also i tried to a copying a working default user directory still no luck.

    Can anyone help???

    Wednesday, September 11, 2013 8:08 PM


  • Hi,

    It seems the user profile cannot be created on the Windows Server 2012.

    Please check the permission on C:\Users\Default folder.

    - 'Everyone' and 'Users' (Modify, Read & execute, List folder contents, Read)
    - 'SYSTEM' and 'Administrators' (Full Control, Modify, Read & execute, List folder contents, Read, Write)

    If the issue persists, please try to copy the default user folder "c:\users\default" from another server that doesn't have the problem to the "c:\users\default folder" on the server having the issues.

    Niki Han
    TechNet Community Support

    Friday, September 13, 2013 8:00 AM