Favourites drop down not displaying in 'Internet Zone' RRS feed

  • Question

  • Hi guys,

    We are experiencing a problem with IE in our organisation (version 11.165.17134.0) where the 'Favourites' drop down menu on the menu bar will only show user favourites when they are viewing pages either on the internal intranet, or trusted sites. If they are viewing another external website they cannot see their favourites on the drop down and any new ones that they add do not appear on the drop down.

    They can view pinned favourites on the toolbar and can open the favourites bar, so it only appears to be the drop down that is affected.

    I believe that this is a group policy setting which is causing the problem but cannot locate which setting I need to change. I have tried disabling 'Enhanced Protection' locally on my machine, but this only appears to fix the issue when my machine is in an OU in AD that does not have any other policies applied, moving it back to a standard OU with other company policies applied seems to being the problem back.

    Any advice is greatly appreciated :)

    Kind regards,


    Tuesday, August 14, 2018 2:58 PM

All replies

  • Hi,

    type shell:favorites in the address bar to get the file path/share of the users favorites folder. Usually on domain networks this is mapped to the G drive. Use the File Explorer tools menu to switch on "Show file extensions".

    Your company may have deployed links to intranet sites as pinned site links (.website files) which may not show in the IE favorites list (if you have set up file explorer not to show file extensions.)



    Sunday, August 19, 2018 7:52 PM