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Office 2013 - This item contains attachments that are potentially unsafe recipients using Microsoft outlook may not be able to open these attachments RRS feed

  • Question

  • This message started happening in Outlook 2013 on 28th June (yesterday). Has anyone a solution?

    Thanks in advance

    Thursday, June 29, 2017 2:10 PM

All replies

  • get this to development now! what are these forum moderators good for, my goodness.
    Thursday, June 29, 2017 11:00 PM
  • There are some issues with updates.

    You can find more information here ( https://www.howto-outlook.com/news/attachments-blocked-after-applying-june-2017-updates.htm ) (I can't insert links yet :) )

    A workaround for Outlook 2013 is uninstalling the update KB3191938.

    There are also issues with other versions for Outlook.

    Friday, June 30, 2017 1:55 PM
  • Hi,

    Have you tried to install the fix mentioned in the link shared by StimsR above? The official article is as following:

    https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b

    I noticed that the error message is slightly different from the one mentioned in the following official article. What's the exact build number of your Outlook client?

    Could you please have a check and compare the version of any affected Outlook clients and non-affected Outlook clients (if there is any)? We're trying to determine whether the issue was caused by the mentioned June security updates.

    Please feel free to post back with any findings, we will then take a further look.

    Regards,

    Ethan Hua


    Please remember to mark the replies as answers if they helped.
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    Tuesday, July 4, 2017 9:07 AM