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Healthvault Bayer Meter RRS feed

  • Question

  • The HealthVault Device page lists the Bayer Contour meter but the download does not recognize my meter for a download. 

    The program does not list Bayer as a device.  Which manufacturer should I use?

    Friday, March 22, 2013 3:20 PM

Answers

  • Hello,

    The Bayer Contour meter driver is hosted by Sinovo.  To download this driver, please follow these steps:

    (note that if you previously installed HealthVault Connection Center, you can skip the first 6 steps)

    1. Sign into your MS HealthVault account

    2. Select apps and devices link

    3. Search for Bayer Contour meter

    4. Click on the learn more link

    5. Click to install HealthVault Connection Center, the  Link is on the right side of the device details page

    6. Click Download now button and follow the online instructions to install HealthVault Connection Center

    7. Launch HVCC

    8. Select add a device

    9. Select the "Try another way to find your device" link

    10. In the select a brand section, select Sinovo

    11. In the select a model section, select Bayer Contour (by Sinovo)

    12. Select Add

    You should now be able to connect your device.

    Please let us know if this does not resolve your concern.

    Thanks

    Tomas

    MS HealthVault

    • Proposed as answer by Tomas El Monday, March 25, 2013 9:03 PM
    • Marked as answer by Tomas El Saturday, September 21, 2013 1:29 AM
    Monday, March 25, 2013 9:02 PM